Risk Services Executive (Outbound Sales Insurance)

Capricorn•Perth, WA

12h•Hybrid

About The Position

Capricorn is seeking driven, resilience-focused sales professionals to join our Risk Service Executive team. This outbound sales role is responsible for renewing and growing the Capricorn Mutual protection portfolio. The position requires proactive outbound engagement, building trust, identifying Member needs, and converting opportunities. Capricorn Mutual is an alternative to traditional insurance, offering a unique, Member-first protection solution. The role involves managing a portfolio of Members, conducting high-volume outbound calls for renewals, upsells, and new protections, identifying Member needs through a consultative sales approach, and achieving sales and retention targets. The ideal candidate will be confident in handling objections, using assumptive closing techniques, and delivering a high-quality Member experience while adhering to performance metrics and compliance requirements.

Requirements

Strong sales experience
Results-driven mindset
Ability to thrive in a target-focused environment

Nice To Haves

Experience in insurance or financial services is advantageous, but not essential.

Responsibilities

Manage a portfolio of Members, taking ownership of renewal conversations to retain and protect business
Conduct high-volume outbound calls to drive renewals, upsell opportunities, and new protections
Identify Member needs and position tailored protection outcomes using a consultative sales approach
Achieve and exceed monthly sales and retention targets
Handle objections confidently and utilise assumptive closing techniques to secure outcomes
Deliver a high-quality Member experience while balancing performance metrics and compliance requirements