DSHS ESA Risk Mitigation Manager

State of Washington•Thurston County – Olympia, WA
•Hybrid

About The Position

The Risk Mitigation Manager is part of Economic Services Administration (ESA) Headquarters leadership and serves as the primary subject matter expert for managing, overseeing, and advising on ESA mitigation and prevention strategies. ESA serves approximately two million Washington residents through about 3,800 employees. This Olympia Headquarters-based role offers a hybrid telework schedule from anywhere within Washington state, and occasional travel may be expected. The position leads statewide loss prevention and enterprise risk management efforts, supports the Public Disclosure Unit, and serves as ESA’s Privacy Officer and Discovery Manager. It coordinates privacy, confidentiality, incident reporting, internal controls, public disclosure, discovery, tort claims, and litigation-related work. The manager also develops communication, training, policy, and operational resources; advises on legislative proposals; and represents ESA on statewide risk management committees. The role is classified as Washington Management Services 2 (WMS2). Applicants must provide three professional references with current contact information, a current resume, and a letter of interest of up to two pages addressing their relevant knowledge, skills, experience, and responsibilities. A background check, including criminal record history, may be conducted before hire. Employees driving on state business must have a valid driver’s license; employees using a privately owned vehicle for state business must carry liability insurance.

Requirements

  • Bachelor’s degree in public administration, business administration, or a related field, and five years of progressively responsible experience successfully directing risk management and/or public disclosure or privacy efforts for a large organization.
  • Advanced knowledge and understanding of enterprise risk management principles and practices, including contracting and data-share agreements, information technology security risk assessments, and internal controls.
  • Supervisory experience in, or understanding of, contract development, oversight, and monitoring.
  • Experience analyzing public policy and legislative proposals.
  • A master’s degree may substitute for up to two years of experience.
  • Additional related professional work experience may substitute year for year for the degree.
  • Commitment to fairness, access, and social justice in work with DSHS.

Nice To Haves

  • IT contract experience.
  • Knowledge and experience complying with federal and state laws and requirements regarding public disclosure, privacy, HIPAA, and confidentiality.
  • Experience preparing and effectively delivering information through training and/or presentations to groups.
  • Ability to research and synthesize complex information using effective communication tools and strong technical, written, visualization, and conceptualization skills, with attention to detail and consistency.
  • Broad, high-level knowledge of the Internet and Intranet as communication and training tools, and database management.

Responsibilities

  • Develop, implement, and monitor a statewide comprehensive loss prevention and risk mitigation plan.
  • Assist in managing the Public Disclosure Unit, which processes public records, discovery, and privacy requests.
  • Serve as ESA’s Privacy Officer, co-manage the critical incident report system, and work with the ESA Data Share Administrator on confidentiality issues.
  • Serve as ESA’s Discovery Manager, issue preservation holds, and work with tort claims and lawsuits.
  • Manage, coordinate, monitor, and ensure the quality and completion of major Enterprise Risk Management assignments.
  • Develop and implement statewide enterprise risk management tools, practices, and policies; serve as ESA’s Internal Control Program coordinator.
  • Develop and implement statewide communications about risk- and liability-related issues and manage an informational resource library for administration staff.
  • Develop and deliver training, education, and technical assistance to management and staff on risk management, loss prevention, public disclosure, and privacy.
  • Ensure policies and protocols comply with applicable regulations, rating agency standards, and organizational strategic imperatives; monitor contract privacy language.
  • Represent and advise the administration on statewide risk management committees, coordinate with divisional leads on recommendations and implementation plans, and ensure alignment with organizational objectives.
  • Analyze, advise on, and respond to proposed legislation related to risk management, public disclosure, privacy, and related matters.
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