Risk Manager

Commonwealth of Massachusetts • North Middleboro, MA

10d • Onsite

About The Position

The Department of Developmental Services (DDS) is offering a career growth opportunity for a motivated and talented individual to join as a Risk Manager. DDS is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. This position is a Regional Risk Manager for the Southeast Region. Duties include: management of risk for individuals with intellectual disabilities and autism, collaboration on investigations including active assistance with action plans and interviews, oversight of mortality reviews, facilitation of appeals, participation in PBS rollout and peer review, oversight of regional compliance with data collection, reporting and provision of support to area offices and the field (program monitors), as well as other responsibilities as a member of the senior management team. The Regional Risk Manager functions as a senior level manager, providing direction, support and oversight to a variety of clinical services and oversight services within the Region. This position oversees all programmatic and administrative aspects of the Department of Developmental Services (DDS) risk management and incident reporting system for the Southeast Region. This entails developing, maintaining and enhancing systems in place to assure the appropriate identification and review of individuals at risk served by DDS. At any given time, there are approximately 200 risk management plans in the region requiring monitoring and oversight. The position oversees the incident reporting system Home and Community Services Information System (HCSIS), including assuring that appropriate individual actions are taken and that data is aggregated and analyzed in order to identify patterns and trends. The position involves consultation to DDS Area staff as well as providers regarding individuals at risk and is responsible for special projects related to the scopes identified for this position. The Regional Risk Manager plays an active role in the regional peer review and PBS team and oversees mortality reviews for the region. The position works with the Office of Quality Enhancement around surveys and will assist area offices in follow up. Follow may entail additional or special reviews of provider agencies. The Regional Risk Manager participates in statewide committees and is the conduit for clinical referrals to statewide clinical resources. This position assists the Regional Director in the ISP appeal process. The Regional Risk Manager is a member of the Regional Management Team and reports directly to the Regional Director.

Requirements

• At least five (5) years of full-time or equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management
• Of the above, at least one (1) year must have been in a project management, supervisory or managerial capacity
• A criminal and tax history background check will be completed
• Disabled Persons Protection Commission (DPPC) Abuse Registry Search
• Criminal background check (CORI)
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check

Nice To Haves

• A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
• A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
• A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
• A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Responsibilities

• Management of risk for individuals with intellectual disabilities and autism
• Collaboration on investigations including active assistance with action plans and interviews
• Oversight of mortality reviews
• Facilitation of appeals
• Participation in PBS rollout and peer review
• Oversight of regional compliance with data collection and reporting
• Provision of support to area offices and the field (program monitors)
• Developing, maintaining and enhancing systems to assure appropriate identification and review of individuals at risk
• Overseeing the incident reporting system Home and Community Services Information System (HCSIS)
• Assuring appropriate individual actions are taken and that data is aggregated and analyzed to identify patterns and trends
• Consultation to DDS Area staff and providers regarding individuals at risk
• Responsible for special projects related to the scopes identified for this position
• Active role in the regional peer review and PBS team
• Works with the Office of Quality Enhancement around surveys
• Assists area offices in follow up, which may entail additional or special reviews of provider agencies
• Participation in statewide committees
• Conduit for clinical referrals to statewide clinical resources
• Assists the Regional Director in the ISP appeal process

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package
• Work experience that supports you, your loved ones, and your future

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed