Risk Manager

Community Health Systems Professional Services Corporation•Jefferson City, TN

3d•Onsite

About The Position

The Risk Manager oversees operational and personnel functions within the Risk Management department, implementing strategies to minimize exposure to loss and liability. The role manages risk assessment, compliance, staff education, and reporting to advance patient safety and regulatory adherence. It monitors departmental performance, develops and implements policies and procedures, collaborates across departments, oversees risk investigations and claims, and supports budget planning and resource allocation. The position also provides staff leadership and professional development, manages the departmental budget, supports quality assurance and regulatory compliance, and works with leadership teams to improve service delivery. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., at Jefferson Memorial.

Requirements

Bachelor's degree in a relevant field, or two or more years of direct experience in lieu of a bachelor's degree.
Two to four years of experience in a closely related field with a bachelor's degree.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
For Georgia: Certified Professional in Healthcare Risk Management (CPHRM) and/or Associate in Risk Management (ARM) designation required.

Nice To Haves

Master's degree.
Two to four years of previous leadership experience.
Certified Professional in Healthcare Risk Management (CPHRM).
For Arizona: CPHRM and/or Associate in Risk Management (ARM) designation.

Responsibilities

Monitor and evaluate departmental performance, identify operational variances, and address them to meet risk management and quality standards.
Participate in developing, implementing, and monitoring risk management policies, procedures, and standards aligned with organizational goals and regulatory requirements.
Collaborate with other departments to identify and resolve risk-related issues, coordinate improvements, and support new program initiatives.
Manage risk assessments, investigations, and internal reporting of actual and potential risks, ensuring timely response and resolution.
Educate staff on risk management protocols, patient safety initiatives, and incident reporting.
Oversee or coordinate the investigation, processing, and defense of claims and suits against the facility, including responses to legal inquiries and discovery requests.
Provide guidance on budget planning and compliance for risk management activities and recommend resources and equipment.
Provide departmental staff with leadership, mentorship, and professional development opportunities.
Schedule employees and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide staff feedback.
Develop and manage the departmental budget and monitor expenditures for cost-effective operations.
Evaluate and implement technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure regulatory compliance and may oversee accreditation processes.
Participate in audits, inspections, and accreditation processes as applicable.
Follow established quality-control practices to ensure accuracy, consistency, and safety.
Work with leadership teams to coordinate and improve service delivery and stay current on industry advancements, technologies, and regulatory changes.
May work in a staff role when required and fulfill associated duties and competencies.
Maintain regular and reliable attendance and comply with policies and standards.
Perform other duties as assigned.