Risk Manager

Betterment•New York City, NY

36d•Hybrid

About The Position

This role sits on our Risk Management team — a small second line-of-defense (2LOD) function responsible for enterprise risk management (ERM) and effective challenge across operational risks such as third-party risk, fraud and identity theft, operational errors, and business continuity. The team partners closely with Engineering and with other risk disciplines including Security, Compliance, Legal, and Operations. As a Risk Manager, you will own a portfolio of risk processes, perform risk assessments, and consult with management to keep our risk posture strong as the business grows. You will use AI and automation tools throughout your work to build context quickly, analyze data, and communicate risk clearly. This role is based out of our NYC office.

Requirements

4+ years of experience in financial services with exposure to one or more operational risk areas — for example, third-party risk, fraud, incident management, identity theft, records retention, audit fieldwork and reporting, and/or governance.
Intellectual curiosity and the ability to build context quickly in unfamiliar risk areas, supported by the team and by AI tools.
Proficiency using AI and automation tools to identify, document, and communicate risk management activities.
Strong, concise written and verbal communication, including the ability to deliver effective challenge while preserving partnership.
Good judgment in ambiguous situations with limited information, while always doing what is best for our customers.
Comfort working with data (e.g., SQL, spreadsheets) to test controls and support conclusions.

Nice To Haves

Professional certifications such as the CISA are a plus, but no license is required.

Responsibilities

Own a portfolio of risk processes end to end, where success comes from a high degree of ownership over outcomes.
Proactively monitor risks related to third-party vendors.
Follow up on open issues to drive management attention and timely remediation.
Provide effective challenge feedback to product managers on new products and features.
Operate and monitor the results of control testing and monitoring processes.
Run SQL queries and reports, using AI tools for efficiency and automation.
Document complex business processes.
Provide evidence to auditors and examiners.
Partner across the second line and with Engineering, Security, Compliance, Legal, and Operations to assess and communicate risk in a way that earns buy-in.