Risk Manager

City of Hemet•Hemet, CA

1d•Onsite

About The Position

The City of Hemet is seeking a Risk Manager to join their team. This role is responsible for protecting the City’s people, property, operations, and financial interests by providing leadership and expertise in risk management, insurance, claims, safety, workers’ compensation, and liability. The Risk Manager will partner with departments to identify risks, develop solutions, and promote a culture of safety and accountability.

Requirements

A bachelor’s degree in risk management, human resources, public administration, business administration, or a related field.
Five (5) years of increasingly responsible professional experience in the administration of risk management, safety, emergency preparedness, workers' compensation, and liability claims.
Must possess a valid California driver’s license.
Knowledge of principles, practices, and techniques of public sector risk management, including workers' compensation, liability, property and casualty insurance, loss control, and claims administration.
Knowledge of Federal, state, and local laws, regulations, and standards governing risk management, occupational safety, workers' compensation, Cal/OSHA, Department of Transportation (DOT), Commercial Driver License (CDL) requirements, Workplace Violence Prevention, hazardous materials, and related regulatory programs.
Knowledge of claims investigation, evaluation, settlement, litigation management, subrogation, return-to-work programs, and claims cost containment strategies.
Knowledge of insurance principles and practices, including policy analysis, underwriting, procurement, self-insurance, risk financing, certificates of insurance, and contract insurance requirements.
Knowledge of principles of occupational health and safety, accident prevention, safety inspections, hazard identification, and incident investigation.
Knowledge of emergency preparedness, disaster mitigation, business continuity, and security risk assessment principles.
Knowledge of principles and practices of public administration, program management, strategic planning, performance measurement, and continuous process improvement.
Knowledge of budget development, fiscal administration, contract administration, and procurement practices.
Knowledge of principles of supervision, employee development, performance management, and team leadership.
Knowledge of research methods, statistical analysis, report preparation, and presentation techniques.
Knowledge of modern office technology, records management systems, claims management software, spreadsheet and database applications, and other software related to risk management and human resources.
Skill to plan, organize, administer, and evaluate comprehensive risk management, safety, and insurance programs.
Skill to investigate, evaluate, negotiate, and resolve workers' compensation, liability, and property claims.
Skill to analyze complex claims, insurance policies, contracts, loss data, and legal documents to determine risk exposure and appropriate courses of action.
Skill to develop and implement effective safety, loss prevention, and regulatory compliance programs.
Skill to conduct inspections, investigations, audits, and risk assessments to identify hazards and recommend corrective actions.
Skill to prepare clear, concise, and accurate reports, policies, procedures, contracts, specifications, and City Council agenda materials.
Skill to analyze data, identify trends, and develop practical solutions to reduce organizational risk and claims costs.
Skill to negotiate effectively with insurance carriers, attorneys, third-party administrators, vendors, contractors, and other stakeholders.
Skill to manage multiple priorities, projects, contracts, and deadlines while maintaining attention to detail.
Skill to utilize computer systems and software applications related to claims management, budgeting, data analysis, and report preparation.
Skill to deliver effective presentations and employee training programs.
Ability to plan, organize, prioritize, and manage multiple complex programs and projects simultaneously while meeting established deadlines.
Ability to interpret, apply, explain, and ensure compliance with applicable laws, regulations, policies, collective bargaining agreements, and industry best practices.
Ability to exercise sound judgment and make informed decisions involving complex financial, legal, operational, and personnel matters.
Ability to develop, implement, and evaluate policies, procedures, and programs that improve organizational effectiveness and reduce risk.
Ability to build and maintain effective working relationships with employees, department directors, executive management, elected officials, legal counsel, insurance carriers, regulatory agencies, vendors, and the public.
Ability to communicate effectively, both orally and in writing, with individuals from diverse backgrounds and varying levels of technical knowledge.
Ability to prepare and present technical information and recommendations to executive management, City Council, committees, and other groups.
Ability to lead, supervise, motivate, coach, and evaluate assigned staff while fostering a collaborative and customer service-oriented work environment.
Ability to analyze complex problems, identify practical solutions, and implement effective corrective actions.
Ability to maintain confidentiality and exercise discretion when handling sensitive personnel, legal, medical, and financial information.
Ability to respond effectively to emergencies, crises, and rapidly changing priorities while maintaining professionalism and sound judgment.
Ability to establish and maintain accurate records, documentation, and reporting systems.
Ability to work independently with minimal supervision while exercising initiative and accountability.
Ability to represent the City professionally in meetings, negotiations, hearings, and interactions with internal and external stakeholders.

Nice To Haves

Professional certifications in Risk Management or a related field are desirable.

Responsibilities

Plans, organizes, administers, and evaluates the City's comprehensive risk management program, including workers' compensation, liability, property and casualty insurance, safety, loss control, regulatory compliance, emergency preparedness, and related risk management activities.
Develops, implements, standardizes, and continuously evaluates risk management policies, procedures, programs, and service delivery methods.
Participates in the development and administration of the division budget; forecasts staffing, equipment, materials, contractual services, and operational needs.
Directs the administration of the City's workers' compensation, liability, and property claims programs; oversees Third-Party Administrators (TPAs), claims management vendors, and legal counsel.
Investigates, evaluates, negotiates, adjusts, settles, or recommends disposition of workers' compensation, liability, and property claims within established authority.
Administers the City's insurance programs by evaluating risk exposures, recommending insurance coverage or self-insurance strategies, preparing insurance specifications, procuring insurance, auditing premium billings, negotiating policy terms, and maintaining relationships with insurance carriers, brokers, and service providers.
Develops and administers insurance compliance procedures for City contracts, agreements, vendors, contractors, special events, and other third parties.
Oversees subrogation and recovery activities by identifying recovery opportunities, coordinating evidence collection, pursuing reimbursement, processing recovery payments, and ensuring proper reimbursement of deductibles.
Develops, implements, and administers comprehensive loss prevention, occupational safety, and injury reduction programs; conducts facility inspections; investigates accidents and incidents; analyzes injury and loss trends; recommends corrective actions; and ensures compliance with Cal/OSHA and other applicable regulations.
Administers regulatory compliance programs, including the Department of Transportation Commercial Driver License (CDL) Program, Workplace Violence Prevention Program, hazardous materials and hazardous waste management, and other mandated employee safety, certification, and regulatory training programs.
Directs and coordinates employee safety training, specialized certification programs, emergency response training, and regulatory compliance education; facilitates safety committee meetings and promotes a proactive culture of workplace safety.
Responds to emergencies involving employee or public injury, property damage, or other significant incidents; conducts investigations to determine cause, liability, corrective actions, and long-term risk mitigation strategies.
Evaluates risks related to City facilities, operations, utilities, infrastructure, and security; collaborates with departments to develop security protocols, asset protection measures, disaster mitigation strategies, emergency preparedness plans, and business continuity initiatives.
Prepares City Council agenda reports, resolutions, presentations, studies, Requests for Qualifications/Proposals, contracts, scopes of work, and other technical and administrative reports.
Participates in establishing division goals, objectives, policies, priorities, staffing plans, and performance measures.
Provides day-to-day leadership and supervision of assigned staff; participates in recruitment and selection; trains, coaches, mentors, evaluates performance, and supports employee development.