Risk Manager

Community Health Systems•Jefferson City, TN

2d•Onsite

About The Position

The Risk Manager oversees operational and personnel functions within the risk management department, implementing strategies to minimize exposure to loss and liability. The role manages risk assessment, compliance, staff education, and reporting to support patient safety and regulatory adherence. The position includes leadership and staff management, departmental budgeting, policy development, quality assurance, regulatory compliance, and collaboration with organizational leaders and other departments. The Risk Manager may also perform staff-level duties when required, and is expected to maintain reliable attendance and comply with all policies and standards. The role is located at Jefferson Memorial and follows a Monday–Friday, 8 a.m.–5 p.m. schedule. A bachelor's degree in a relevant field is required, though two or more years of direct experience may substitute. A master's degree is preferred. Two to four years of experience in a closely related field is required with a bachelor's degree; two to four years of leadership experience is preferred. CPHRM certification is preferred, with state-specific requirements noted for Georgia.

Requirements

Bachelor's degree in a relevant field, or two or more years of direct experience in lieu of a bachelor's degree.
Two to four years of experience in a closely related field when holding a bachelor's degree.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to delegate responsibilities and independently manage tasks while meeting established deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Strong organizational and time-management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
For Georgia, CPHRM and/or ARM designation is required.
Applicants must be authorized to work in the U.S. for any employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

Master's degree.
Two to four years of previous leadership experience.
Certified Professional in Healthcare Risk Management (CPHRM).
In Arizona, CPHRM and/or Associate in Risk Management (ARM) designation.
In Georgia, CPHRM and/or Associate in Risk Management (ARM) designation is listed as required.

Responsibilities

Monitor and evaluate departmental performance, identifying and addressing operational variances to meet risk management and quality standards.
Participate in developing, implementing, and monitoring risk management policies, procedures, and standards in alignment with organizational mission and regulatory requirements.
Collaborate with other departments to identify and resolve risk-related issues, coordinate improvements, and support new program initiatives.
Manage and oversee facility risk assessments, investigations, and internal reporting of actual and potential risks, ensuring timely response and resolution.
Educate staff on risk management protocols, patient safety initiatives, and incident reporting.
Oversee or coordinate the investigation, processing, and defense of claims and suits against the facility, including timely and accurate responses to legal inquiries and discovery requests.
Provide guidance on budget planning and compliance for risk management activities, recommending resources and equipment as needed.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to ensure effective use of resources and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide staff feedback on performance and development.
Develop and manage the departmental budget and monitor expenditures for cost-effective operations and service delivery.
Evaluate and implement technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure compliance with relevant regulatory bodies and participate in audits, inspections, and accreditation processes as applicable.
Work with leadership teams to coordinate and improve service delivery, and stay up to date with industry advancements, technologies, and regulatory changes.
Perform staff-role duties when required and fulfill the competencies established for that job.
Maintain regular and reliable attendance and comply with all policies and standards.
Perform other duties as assigned.