Risk Management Specialist

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

1d • Onsite

About The Position

Mountain View Hospital is looking for a Risk Management Specialist to join our Team! This role is responsible for partnering with the administrative leadership team and department management teams to provide continual risk assessment. The specialist will participate in the development of comprehensive policies and procedures, compliance training, and protocols, as well as conduct internal investigations. Key duties include data collection, data analysis, and monitoring of Occurrence Reports (incidents) for the hospital and all satellite locations, and conducting audits based on trending occurrence events or other potential risks. The role also involves assisting in meeting federal and state requirements for patient complaints, performing and maintaining HIPAA audits, and collaborating with Medical Directors to prepare timelines and gather information for the Peer Review Committee. Patient tracers will be conducted to identify process improvements, and other job duties as assigned.

Requirements

• Associate degree required.
• 2 - 3 years hospital experience.
• Customer service experience.
• Must communicate in a timely manner, clearly and effectively, both verbally and in writing.
• Competent background in mathematics and statistics is required to perform analyses and compile reports on certain job functions.
• Work well under pressure.
• Demonstrates and ability to understand and evaluate regulations and guideline and apply them to the setting of MVH in a manner that will cause the least amount of stress and confusion to the professional staff and patients.
• Can evaluate suggestions and criticism objectively and wherever necessary undertakes to change behavior or seek further guidance.
• Demonstrates skills in interpersonal relationships with patients and their families, co-workers, supervisors and management.
• The ability to influence change without direct authority, and negotiation skills.
• Demonstrates a clear understanding of the highly confidential nature of all facility and patient information and maintains confidentiality of patient information.
• Demonstrates personal integrity in holding this information in the strictest confidence.
• Exhibits an attitude that promotes harmony and goodwill among patients, caregivers, and co-workers.
• Is self-motivated.
• Keyboard, word processing and spread sheet computer skills.

Nice To Haves

• LPN or RN preferred.

Responsibilities

• Partner with the administrative leadership team and department management teams to provide continual risk assessment.
• Participate in the development of comprehensive policies and procedures, compliance training, and protocols.
• Conduct internal investigations.
• Perform data collection, data analysis, and monitoring of Occurrence Reports (incidents) for the hospital and all satellite locations.
• Conduct audits based off trending occurrence events or other potential risks.
• Assist in meeting all federal and state requirements as it pertains to patient complaints.
• Assist in performing and maintaining HIPAA audits.
• Collaborate with the Medical Directors in preparing timelines and gathering any other requested information for Peer Review Committee.
• Conduct patient tracers to identify process improvements.
• Log all recalls that are sent to the hospital, ensure the recall gets to the appropriate personnel in a timely manner, and follow-up to ensure the issue has been dealt with and is resolved and log the resolution.
• Participates in policy, procedure, and process review, correction, and development.
• Perform internal compliance investigations and audits throughout the hospital campuses as well as affiliate locations, including compiling detailed reports with recommendations to the Compliance Officer and management.
• Coordinate patient complaints which includes keeping a detailed log of complaints, manager follow up for chart review, contacting the patient, and issuing recommendations & Findings report to the Director of Compliance.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree