Risk Management - Collections Strategy – Senior Associate

JPMorganChase • Wilmington, NC

24d

About The Position

As a Senior Associate on JPMorgan Chase’s Credit Risk Collections Team, you will identify, assess, and mitigate risks to help Chase Card Services operate within established risk parameters and meet long-term performance goals. The position provides oversight and integration for Strategic Co-brand Initiatives and centralized activities supporting collections risk criteria, in close collaboration with stakeholders within and outside the card risk organization.

You will work cross-functionally with operations, product, marketing, technology, and other teams to develop collections risk criteria, integrate processes and capabilities, maintain oversight and controls, monitor performance, and improve collections. As part of the broader Card Collections Credit Risk Team, you will help shape collections processes and lending products and mitigate losses. The role calls for analytical judgment, curiosity, a willingness to learn, and a commitment to doing the right thing.

Requirements

• Bachelor’s degree or higher in a quantitative discipline, such as Finance, Statistics, Economics, Mathematics, Engineering, or Operations Research.
• At least 3 years of analytics experience.
• Strong analytical, interpretive, and problem-solving skills, including the ability to logically structure and execute analyses.
• Ability to translate complex analyses into practical solutions and concise presentations with sound business conclusions.
• Ability to present findings to various levels of management.
• Ability to adapt quickly to new tools and technologies and proactively learn and apply innovative solutions.
• Hands-on experience with at least two of SAS, SQL, or Python.
• Experience with timelines, program management, and project management.
• Results orientation, attention to detail, ability to thrive in a fast-paced environment, and ability to make decisions independently.
• Authorization to work in the United States; employment-based immigration sponsorship and assistance with other immigration sponsorship or benefits, including OPT or CPT, are not provided.

Nice To Haves

• Advanced degree in Mathematics, Statistics, Economics, Finance, or Engineering.

Responsibilities

• Develop comprehensive analytics to measure and challenge key business initiatives and recommend innovative solutions.
• Identify and assess performance trends independently and collaboratively using statistical and data-mining tools and quantitative methodologies.
• Conduct root cause analyses and provide clear, actionable recommendations to senior leadership and stakeholders.
• Prepare and present detailed risk-monitoring reports to senior management and stakeholders.
• Gather requirements, map business processes, identify gaps, and track and manage key deliverables to meet demanding timelines.
• Monitor internal and external behavioral data, public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk collections processes.
• Provide oversight and integration for Strategic Co-brand Initiatives and centralized activities supporting collections risk criteria.
• Collaborate with operations, product, marketing, technology, and other teams to develop collections risk criteria, integrate processes and capabilities, and ensure oversight, controls, and performance monitoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior