Senior Associate, Risk Management & Compliance

Hyundai Motor Company•Fountain Valley, CA

4d•$75,900 - $100,100•Onsite

About The Position

The Senior Associate, Risk Management & Compliance independently investigates, evaluates, and resolves company vehicle accidents and claims. The role determines liability and claim value; recommends settlement or litigation strategy; analyzes evidence and documentation; negotiates claims, repairs, and payments; manages subrogation; and represents the company in Small Claims Court matters. It also monitors claim activity and driver loss history, recommends corrective action, and provides training and counseling on the Hyundai Vehicle Lease Program (VLP). The position manages distributor and representative licensing renewals, annual reports, good-standing certificate requests, and selected permits, ensuring state regulatory compliance and the protection of confidential information. It reviews and coordinates responses to law-enforcement requests, including subpoenas and warrants, and directs the EDR data-removal process. The role manages proof-of-insurance requests and certificates of insurance, assesses risk exposure for special events and other business activities, and recommends appropriate coverage. It also participates in insurance renewals and special risk-management and compliance projects.

Requirements

Bachelor’s degree required.
Four or more years of claims or risk management experience.
Legal research experience.
Comfortable training employees at all levels.
Proficiency with MS Office, with emphasis on Access, PowerPoint, Word, and Excel.
Must be efficient, accurate, deadline-driven, and able to work in a fast-paced environment.
Strong attention to detail and excellent written and oral communication skills.
Familiarity with insurer claims databases.
Strong organizational, analytical, communication, and negotiation skills.

Nice To Haves

Small Claims Court experience desired.
Knowledge of state licensing desired.
In-house claims experience is a plus.
SAP for check requests preferred.
I-CAR certification is a plus.
Paralegal certificate is a plus.

Responsibilities

Investigate, document, monitor, and resolve company vehicle accidents, damages, usage issues, and claims.
Coordinate with drivers, Vehicle Administration, regional offices, affiliates, insurance carriers, and body shops.
Monitor moderate-to-high exposure losses and drivers with poor loss histories; recommend VLP suspension or removal when appropriate.
Negotiate repair estimates, liability, settlements, and payments with insurance carriers and adverse parties.
Partner with Finance and salvage companies on vehicle disposal.
Maintain accident databases, claim files, and records in accordance with retention and litigation requirements.
Draft subrogation letters and pursue recoveries from insurance carriers and at-fault parties.
Represent HMA and affiliate VLP participants in small claims matters, including filings, mediation, and witness preparation.
Support outside counsel with discovery, interrogatories, and documentation for auto liability litigation.
Manage assigned state distributor licenses, branch licenses, representative filings, renewals, and supporting documentation.
Maintain licensing records in Team Connect and submit required annual reports.
Track renewal deadlines, regulatory filings, and licensing budget information.
Review special event insurance requests and assess event details, vehicle involvement, vendors, and insurance requirements.
Coordinate with HMA’s insurance broker, carriers, and internal stakeholders to obtain appropriate coverage and documentation.
Maintain insurance certificates, endorsements, proof of insurance, policies, and approvals.
Escalate higher-risk activities, including ride-and-drive events, motorsports, vehicle demonstrations, large public events, and alcohol service.
Review and coordinate responses to law-enforcement information requests, including subpoenas, warrants, and emergency requests.
Manage requests involving vehicle information, telematics data, subscriber information, and EDR data removal.
Maintain request files and response documentation in accordance with applicable legal, privacy, confidentiality, and records-retention requirements.
Recommend and draft VLP rule changes based on loss trends; design and deliver training.
Train regional offices and Hyundai affiliates on VLP policies, safe vehicle operation, maintenance, and participant requirements.
Develop live and online training materials and coordinate training activities.
Independently approve vehicle repairs up to $5,000.
Negotiate and settle repair claims with adverse insurance carriers within Hyundai guidelines.
Represent HMA in mediation and small claims court and make settlement decisions within established guidelines.
Determine liability and claim value and recommend VLP driver suspension or removal.
Support risk management, claims, and regulatory compliance.
Exercise independent judgment on liability, settlements, legal actions, and law-enforcement requests.
Participate in insurance renewals and special risk-management and compliance projects.

Benefits

Monthly Hyundai/Genesis vehicle lease allowance, including insurance and maintenance.
Paid holiday shutdown between Christmas and New Year’s.
Medical, dental, and vision insurance for employees and their families, with employer contributions to Health Savings Accounts.
401(k) retirement plan with employer match.
Additional 401(k) employer enhanced contribution program, eligible after one year of employment.
Vacation and sick time off.
Employer-paid basic life and disability coverage, including Paid-Family Leave.
Mental health, wellbeing, and employee assistance program.
Health advocate support.
Education reimbursement up to $5,250 per year for employees seeking higher education degrees.
External training and development programs.