Raley's Risk Management Analyst

Bashas'•West Sacramento, CA

1d•Hybrid

About The Position

As a Risk Management Analyst, you will lead the day-to-day management of liability, property, and subrogation claims with a focus on reducing risk exposure and resolving customer incidents appropriately while maintaining positive customer relations. You will partner closely with the Director, Risk Management to evaluate insurance programs, vendor performance, and risk trends, and serve as a technical resource to internal leaders, third-party administrators, and cross-functional partners. This role requires strong analytical skills, insurance claims management experience, and working knowledge of risk management systems and practices.

Requirements

Bachelor’s degree in Risk Management, Insurance, Business, or a related field
Three to four (3–4) years of experience supporting risk management and/or insurance claims functions
Experience working in retail, grocery, or customer-facing environments, including direct interaction with the public
An equivalent combination of education, training, and experience may be considered
Strong understanding of claims handling practices and customer service principles
Knowledge of risk management programs, systems, procedures, and business objectives
Proficiency with Microsoft Office applications, including Word, Excel, and presentation tools
Experience with claims systems or risk management information systems (RMIS)
Ability to analyze data and produce ad hoc reports or learn reporting tools within a reasonable timeframe
Strong analytical, problem-solving, and attention-to-detail skills
Ability to maintain confidentiality of sensitive information
Effective written and verbal communication skills, including presenting data to leadership
Independent thinker with strong organizational and planning skills
Ability to manage multiple priorities and meet deadlines
Ability to work collaboratively across teams and build effective working relationships
Demonstrated ability to provide functional or project leadership

Responsibilities

Manage and review liability, property, and subrogation claim files for quality, accuracy, and compliance
Partner with third-party administrators to ensure claims handling meets service level agreements (SLAs)
Evaluate claims, provide guidance, and approve settlements within assigned authority limits
Analyze claims data and develop reports on trends, performance, and risk exposure for leadership
Compile COPE and exposure data to support budgeting, insurance renewals, and coverage placement
Monitor insurance programs and vendor performance in collaboration with the Director, Risk Management
Support litigation discovery efforts and coordinate data gathering with defense counsel as needed
Collaborate with cross-functional partners including Legal, Safety, Finance, Asset Protection, Facilities, and Operations
Present findings and recommendations to corporate, facilities, and store leadership
Participate in and may lead continuous improvement, cost reduction, and data management initiatives
Provide technical guidance and support to team members while fostering a positive, collaborative work environment