Risk & Claims Administrative Assistant

Vaden•Savannah, TN

About The Position

Vaden Automotive is looking for a highly organized and detail-oriented Risk & Claims Administrative Assistant to support our Risk & Claims team. This role is ideal for someone who is strong with administrative work, comfortable working with detailed and confidential information, and able to keep multiple tasks, documents, and deadlines organized. You do not necessarily need an extensive claims background to be successful in this role. We’re looking for someone who is dependable, organized, comfortable with technology, and willing to learn.

Requirements

Strong organizational skills and attention to detail
Ability to manage multiple priorities and follow through on outstanding items
Strong computer skills and the ability to learn new systems quickly
Proficiency with Microsoft Office, particularly Outlook, Word, and Excel
Clear and professional written and verbal communication skills
Ability to work independently while supporting a collaborative team
Strong judgment when handling confidential or sensitive information

Nice To Haves

Previous administrative, insurance, claims, warranty, accounting, or dealership experience is a plus, but not required

Responsibilities

Assist with opening, documenting, and tracking insurance claims, incidents, and accidents
Maintain accurate claim files, records, supporting documentation, and status updates
Communicate with insurance adjusters, internal managers, and other parties to gather information and documentation
Assist with follow-up on outstanding claims, documents, and action items
Enter and maintain information within claims and risk management systems
Prepare weekly, monthly, and ad-hoc reports as needed
Assist with incident reporting and required safety and environmental documentation
Organize electronic files and ensure records are complete and easily accessible
Provide general administrative support to the Risk & Claims team
Handle sensitive employee, customer, and company information with a high level of confidentiality
Assist with additional projects and administrative needs as assigned