Risk and Safety Manager

Hiller Plumbing, Heating, Cooling & Electrical•Nashville, TN

About The Position

The Risk and Safety Manager promotes a strong safety and risk-management culture across Hiller. The role develops and manages organizational risk processes, assesses hazards and financial impacts, establishes mitigation plans, and raises employee awareness through training and communication. It also oversees safety programs, incident investigations, compliance activities, insurance records, risk reporting, and emergency-response planning in coordination with branch locations and regulatory authorities. The position includes visiting branch locations to audit employees, equipment, and site conditions, leading safety meetings and a Safety Committee, and serving as the primary liaison with agencies involved in DOT compliance. The role requires knowledge of applicable local, state, and federal requirements, including OSHA, DOT, EPA, FMCSA, and state and local transportation authorities. The job regularly involves extended periods sitting and using office equipment and computers, mobility to attend meetings throughout the organization, and verbal and written communication. It also involves frequent bending to maintain files, occasional lifting of 5–10 pounds, and good visual acuity.

Requirements

Proven experience as an occupational health, safety, and risk manager, with demonstrable understanding of health, safety, and risk legal guidelines.
Experience managing training coursework, schedules, and recordkeeping.
Minimum bachelor’s degree in risk management or Business Administration, or five years of risk-management experience (the posting describes the experience option as preferred).
Proficiency in computer use, data entry, and Microsoft Office Suite.
Capability to define, design, and deliver successful behavior-based safety programs.
Excellent written and spoken communication and professionalism.
Collaborative, customer-service-focused work style and ability to participate effectively in a team environment.
Exceptional analytical skills.
Self-motivation and a strong desire to excel; proactive approach to business issues and concerns.
Ability to meet deadlines.
Ability to perform the stated physical requirements: regularly sit and use office equipment and computers (50% of the time), travel around the organization to attend weekly meetings, frequently bend to file and maintain files, occasionally lift 5–10 pounds, and have good visual acuity.
Applicants must undergo pre-employment drug screens and background checks.

Nice To Haves

Professional Risk Manager (PRM) certification.
Extensive experience with EHS and DOT safety audits, training programs, and accident investigations.
Bachelor’s degree in risk management or Business Administration, or five years of risk-management experience (the posting identifies this as preferred).

Responsibilities

Create a care culture and a positive experience for customers and team members.
Promote and sustain a strong safety culture through awareness, regular training, and employee participation aligned with organizational goals and regulatory requirements.
Design and implement the organization’s risk-management process, including analysis of the financial impact of risks.
Build staff risk awareness by providing support and training.
Conduct regular risk assessments and implement measures to mitigate identified hazards.
Develop and update risk-management plans and action plans to reduce risk factors.
Lead a Safety Committee and educate leadership about significant business risks.
Lead incident and accident investigations and root-cause analysis programs.
Complete or direct safety meetings and training for employees.
Ensure understanding and implementation of safety standards and program development, including individual accountability for risks.
Maintain and manage insurance claims and policy records.
Develop new-employee risk-based orientation, including safety policies and procedures, safety training, safety manual review, and on-the-job observation where applicable.
Maintain risk-management reporting against established metrics and develop additional useful metrics.
Conduct policy and compliance audits and represent the organization with internal and external parties as needed.
Assist with preparing and maintaining risk-management and insurance budgets.
Ensure compliance with local, state, and federal regulations, including OSHA, DOT, and EPA requirements.
Serve as the primary liaison with authorities required for DOT compliance, including FMCSA, state DOT offices, and local enforcement agencies.
Partner with branch locations to improve emergency-response plans, including incident response, evacuation procedures, and first-aid protocols.
Visit branch locations to audit employees, equipment, and site conditions.
Provide risk-awareness and risk-avoidance training and certification for staff.
Establish effective processes for workplace accidents, injuries, and near misses; analyze root causes and implement corrective actions.
Monitor company and industry loss trends and develop policies and procedures in response to industry changes or incident-investigation results.
Maintain confidentiality of private, sensitive, and proprietary business matters.
Continue personal training and participate in training new employees.

Benefits

401(k) plan with company match.
Employee referral program.
Paid training in a state-of-the-art facility.
Medical, dental, and vision insurance.
Long- and short-term disability.
Company-paid $50,000 life insurance.
Company-paid vacation.
Paid holidays.
Medical flexible spending accounts for family care.
Healthy work/life balance, established career paths, and advancement opportunities.
Year-round work with no layoffs.
Regular performance reviews.