Risk and Safety Manager

Hiller Plumbing, Heating, Cooling & Electrical•Nashville, TN

About The Position

Hiller is hiring a Risk and Safety Manager to develop and oversee company risk management and safety programs. The role promotes a strong safety culture, assesses and mitigates organizational risks, supports employee awareness and training, and helps ensure compliance with local, state, and federal requirements, including OSHA, DOT, and EPA regulations. The manager will coordinate DOT compliance with relevant authorities, lead incident investigations and root-cause analysis, maintain insurance and claims records, and report on risk metrics. The position partners with branch locations to improve emergency response plans and conducts regular audits of employees, equipment, and site conditions. It also develops employee orientation and training, maintains risk-management plans and procedures, and works with leadership and the Safety Committee to address significant business risks. The role requires confidentiality, professionalism, strong analytical and communication skills, and a collaborative, customer-service-focused approach. The position involves regular computer and office work, attendance at organization-wide meetings, and visits to branch locations. Applicants may be subject to pre-employment drug screening and background checks.

Requirements

A bachelor's degree in risk management or business administration, or five years of risk-management experience; the posting identifies the degree as a minimum and five years of experience as preferred.
Proven experience as an occupational health, safety, and risk manager, with demonstrable understanding of health, safety, and risk legal guidelines.
Experience managing training coursework, schedules, and recordkeeping.
Proficiency in computer use, data entry, and Microsoft Office Suite.
Capability to define, design, and deliver successful behavioral-based safety programs.
Excellent written and spoken communication and professionalism.
Collaborative, customer-service-focused work style.
Exceptional analytical skills.
Ability to contribute effectively in a team environment and produce positive outcomes.
Self-motivation and a strong desire to excel.
Proactive approach to business issues and concerns.
Ability to meet deadlines.
Maintain confidentiality regarding private, sensitive, and proprietary business matters.
Willingness to continue personal training and participate in training new employees.

Nice To Haves

Professional Risk Manager (PRM) certification.
Extensive experience with EHS and DOT safety audits, training programs, and accident investigation.

Responsibilities

Promote a care culture and positive experience for customers and team members.
Promote and sustain a strong safety culture through awareness, regular training, and employee participation in safety initiatives.
Design and implement the organization's risk-management process, including analysis of the financial impact of risks.
Build risk awareness through employee support and training.
Conduct risk assessments, identify hazards, and implement mitigation measures.
Develop and update risk-management plans and action plans to reduce risk factors.
Lead the Safety Committee and educate leadership about significant business risks.
Lead incident and accident investigations and root-cause analysis programs; implement corrective actions to prevent recurrence.
Conduct or direct safety meetings and training for employees, and ensure understanding and implementation of safety standards and programs.
Ensure individuals understand their accountability for managing risks.
Maintain records of insurance claims and policies.
Develop risk-based new employee orientation, including safety policies and procedures, safety training, safety manual review, and on-the-job observation where applicable.
Maintain risk-management reporting using established metrics and develop additional useful metrics.
Conduct policy and compliance audits and represent the organization with internal and external parties as needed.
Assist with preparation and maintenance of risk-management and insurance budgets.
Ensure compliance with local, state, and federal regulations, including OSHA, DOT, and EPA requirements.
Serve as the primary liaison with agencies involved in DOT compliance, including FMCSA, state DOT offices, and local enforcement agencies.
Partner with branch locations to improve emergency response plans, including incident response, evacuation, and first-aid procedures.
Visit branch locations to audit employees, equipment, and site conditions.
Provide risk-awareness and avoidance training and certification for staff.
Monitor company and industry loss trends and develop or update policies and procedures in response to industry changes and incident-investigation results.