Risk and Payments Analyst

Rush Street Interactive•New Jersey, NJ

7h•$50,000 - $57,000•Remote

About The Position

Rush Street Interactive (RSI) is a leading online casino and sports betting company seeking a driven, analytical Risk & Payments Analyst to join its expanding team. This role is crucial for protecting the business and ensuring a smooth customer experience by working across payments, fraud prevention, and KYC processes. The analyst will partner with internal teams to identify risks, execute payment workflows, and improve operational efficiency. This is an opportunity for an individual who thinks critically, takes ownership, and aims to make a significant impact in a highly regulated and evolving industry.

Requirements

Experience in financial services, fraud, risk, compliance, or operations (iGaming or fintech preferred).
Strong understanding of payment methods, chargebacks, and fraud detection principles.
Familiarity with KYC/AML processes and regulatory environments is a plus.
Analytical mindset with the ability to identify patterns and assess risk.
Excellent written and verbal communication skills.
Highly detail-oriented with strong organizational and time management skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Proficiency in tools such as Excel and data reporting platforms is a plus.
Comfortable working both independently and collaboratively within a team.
Must be able to obtain and maintain gaming certifications or licenses as required.

Nice To Haves

iGaming or fintech experience
Familiarity with KYC/AML processes and regulatory environments
Proficiency in tools such as Excel and data reporting platforms

Responsibilities

Review and process withdrawals and customer documentation in a timely and accurate manner.
Conduct KYC verification, including review, approval, or rejection of customer-submitted documents.
Monitor player activity to identify, investigate, and escalate potential fraud or suspicious behavior.
Respond to escalated customer inquiries related to payments, fraud, and account activity.
Support Customer Support and other teams with payment-related questions and issue resolution.
Maintain accurate records and logs in accordance with jurisdictional and regulatory requirements.
Ensure compliance with internal controls, SOPs, and all applicable regulatory standards.
Identify trends, risks, and process gaps, and provide feedback to leadership and product teams.
Collaborate with team members to support quality assurance and continuous improvement initiatives.
Escalate complex or high-risk issues to management in a timely manner.
Perform other duties as assigned.