RIS Senior Business Analyst

Texas A&M • College Station, TX

1d • Onsite

About The Position

Texas A&M University’s Division of Research is seeking a RIS Senior Business Analyst to provide complex and specialized Maestro / Research Information Systems (RIS) business analysis support. The role includes troubleshooting, research, user support, training, quality assurance, and problem solving. The analyst works with client departments and IT staff to assess business needs, define system requirements, support system configuration and maintenance, and help customers use RIS effectively. The position also develops end-user training, mentors and supports employee development, and stays current on research administration policies and regulations and their application within the system.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Three years of related experience in business analysis or research administration.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Strong interpersonal, verbal, and written communication skills.
• Ability to multitask and work cooperatively with others.

Nice To Haves

• Two years of experience with business analysis.
• One year of research administration experience.
• Agile project management experience and client relations.
• Knowledge of research administration.

Responsibilities

• Liaise with client departments and IT staff.
• Serve as a point of contact for customers and staff with complex questions or requests.
• Assess client needs through direct interaction and mapping current and future business processes.
• Identify opportunities to develop and improve the business through effective use of technology.
• Collect, analyze, review, document, and define RIS system scope based on business needs and requirements.
• Create detailed functional and technical system specifications.
• Document current business processes and prepare business and technical requirements for new or existing applications or module functions.
• Participate in planning and testing RIS system configuration and maintenance.
• Implement complex patch and upgrade testing.
• Implement complex testing of reports and scripts.
• Develop and present training for end-users.
• Participate in mentoring, training, and development of other employees.
• Keep up to date with research administration policies and regulations and how they apply within the system.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance, with Texas A&M contributing to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• Access to free LinkedIn Learning training and webinars, and limited financial support to attend conferences, workshops, and more.
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee.
• Living Well employee program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior