Seasonal Rink Attendant (Cashier/Skateguard)

City of BeloitEdwards Ice Arena, WI
Onsite

About The Position

This is a Fall/Winter Seasonal position, running from October through March, with variable hours averaging approximately 2-3 hours per week. The Rink Attendant is responsible for managing admission policies, cash handling procedures, selling products and program activities, and providing general customer service. The role requires ensuring a smooth, well-organized, and efficient operation, handling customer complaints courteously, and completing all opening and closing procedures. Responsibilities include stocking inventory, maintaining a clean work area, assisting customers with equipment operation for their satisfaction and safety, ensuring equipment is safe and in good working condition, answering the phone professionally, and completing daily assignments. The position also requires the ability to handle difficult people and situations courteously and professionally. Rink Attendants assigned to skateguard duties will be responsible for enforcing rules and policies to ensure safety.

Requirements

  • Must be creative, enthusiastic, highly organized, motivated, dependable, patient and able to maintain discipline.
  • Must be capable of following directions and have an ability to learn new skills.
  • Basic computer skills required.
  • Must be able to stand for long periods of time.
  • Possess good verbal, written, and listening communication skills.
  • Ability to complete daily paperwork.
  • Ability to work well with others from different cultures and backgrounds.
  • Must be 16 years of age upon employment.
  • Must be able to ice skate both forward and backward and stop in both directions (for skateguard duties).

Responsibilities

  • Handling admission policies
  • Cash handling procedures
  • Sale of products and program activities
  • Providing general customer service
  • Running a smooth, well-organized and efficient operation
  • Handling customer complaints in a courteous manner
  • Filling out required forms
  • Completing all tasks associated with opening and closing procedures
  • Keeping all areas stocked with appropriate inventory/sale items
  • Keeping work area clean
  • Assisting customers with equipment operation to ensure their satisfaction and safety
  • Making sure equipment is safe and in good working condition
  • Answering phone in a courteous and professional manner
  • Completing daily assignments as assigned
  • Handling difficult people/situations in a courteous and professional manner
  • Enforcing rules and policies to ensure safety (for skateguard duties)
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