Rigging Specialist

Fulcrum Lifting • Columbus, OH

1d • Hybrid

About The Position

Fulcrum Lifting, LLC is a fast-growing supplier of rigging, lifting, and load-securement products serving the construction, energy, manufacturing, maritime, and industrial maintenance markets. As demand for our products and engineered solutions accelerates, we are hiring a Rigging Specialist to be the technical voice on the phone for both existing key accounts and new customer development. This is a hybrid role that blends technical customer service with outbound phone sales. You will help customers specify the right slings, chain, wire rope, hoists, shackles, and below-the-hook devices for their lifts; quote and close orders; and grow a book of business by proactively building relationships with end users. The right person treats every call as an opportunity to make a customer safer and more productive — and does so with the kind of integrity our brand is built on.

Requirements

• 3–5 years of experience in a rigging, lifting, industrial distribution, or related technical sales/customer service role.
• Working knowledge of rigging products: wire rope and synthetic slings, alloy chain, shackles, hooks, rigging hardware, hoists, come-alongs, load binders, and below-the-hook devices.
• Familiarity with applicable safety standards (ASME B30 series, OSHA 1910.184 / 1926) and the ability to apply working load limits, sling angle factors, and D/d ratios in real-world conversations.
• Demonstrated success in outbound phone sales, inside sales, or account management — with comfort making outbound calls daily.
• Strong written and verbal communication. You can explain a technical concept to a buyer who isn’t technical, and to an engineer who is.
• Proficiency with CRM (e.g., HubSpot,) and standard quoting/ERP workflows.
• High personal integrity. You are honest with customers, teammates, and yourself — especially when it’s inconvenient.

Nice To Haves

• Qualified Rigger or Qualified Rigger/Signal Person certification, LEEA certification, or AWRF-affiliated training.
• Experience selling into construction, oil & gas, renewables (wind), utilities, marine, mining, or heavy manufacturing.
• Background as a working rigger, crane operator, technical sales in industry adjacent roles (e.g. rental) or shop fabricator who has moved into a commercial role.
• Bilingual English/Spanish.

Responsibilities

• Be the technical first call. Answer inbound calls and emails from riggers, foremen, safety managers, and purchasing agents — quickly, accurately, and with respect for their time.
• Specify the right product. Translate a customer’s lift (load weight, configuration, environment, sling angles, hitch type) into the correct sling, chain assembly, hardware, or below-the-hook solution.
• Quote and close. Build accurate quotes, follow up promptly, and convert them into purchase orders. Coordinate with operations on lead times, custom fabrication, and delivery.
• Solve problems end to end. Own issues through resolution — returns, certification paperwork, freight — so the customer never has to chase you.
• Make the calls. Execute a structured outbound calling cadence to lapsed customers, target prospects, and assigned territories.
• Hold yourself accountable to daily call and pipeline activity targets.
• Qualify leads from marketing, trade shows, web inquiries, and self-sourced research. Open new accounts in the industries we serve.
• Position our quality, service, inventory depth, certifications, and industry partners against lower-cost or commodity competitors.
• Log calls, opportunities, and next steps in CRM so pipeline and forecast are always current.
• Own a portfolio of named key accounts. Build multi-threaded relationships across purchasing, operations, safety, and ownership.
• Run a business review cadence. Conduct regular check-ins, share usage and spend data, and proactively recommend product standardization and stocking programs where it benefits the customer.
• Protect existing revenue, win share of wallet on adjacent product lines, and grow account revenue year over year.
• Bring customer feedback back into the business — on product, pricing, lead times, and service — so we keep getting better.
• Apply ASME B30, OSHA 1910/1926, and manufacturer working load limits correctly every time. If a configuration isn’t safe, you say so — even when it costs us the order.
• Ensure certs, proof-test records, and material traceability are accurate and delivered with every order that requires them.
• Do what you said you’d do, by when you said you’d do it.

Benefits

• Medical, dental, vision, basic life, voluntary life, and disability coverage offered
• 401(k) with company match
• PTO (paid time off accrual)
• Paid training and certification reimbursement (Qualified Rigger, Qualified Inspector, etc.)
• life and disability insurance
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed