SWT - Ride Operator

SeaWorld•San Antonio, TX

About The Position

SeaWorld is seeking enthusiastic, dedicated, and hard-working Ambassadors to provide exceptional guest service while delivering the thrills and excitement the park is known for. Ride Operators help ensure guest safety and positive experiences by monitoring rides, checking admission requirements, assisting guests on and off rides, and following park safety guidelines. The role also involves maintaining a clean work area and professional appearance, reporting unsafe situations, attending in-service meetings, cross-training in other park areas, and participating in American Red Cross and organizational audit processes. Applicants must have 3–4 days of open availability Thursday through Sunday and be able to work varied schedules, including nights, weekends, and holidays.

Requirements

  • At least 16 years of age.
  • Strong English-language communication skills.
  • Exceptional interpersonal abilities.
  • Commitment to great customer service.
  • Ability to lift, carry, push, and pull up to 40 pounds.
  • Comfortable with heights.
  • Successfully pass company-provided and paid American Red Cross certification trainings, including CPR and AED.
  • Able to work varied schedules, including nights, weekends, and holidays.
  • Have 3–4 days of open availability Thursday through Sunday.

Responsibilities

  • Monitor rides and follow all safety regulations.
  • Ensure guests meet ride admission requirements.
  • Assist with loading and unloading guests from rides.
  • Interact with guests while implementing park safety guidelines.
  • Participate in American Red Cross and organizational audit processes.
  • Attend in-service meetings and cross-train to work in other park areas.
  • Maintain the cleanliness of the assigned area.
  • Maintain a professional appearance.
  • Report unsafe situations.
  • Practice safe work habits, including using personal protective equipment (PPE).
  • Provide exceptional guest service by responding to and exceeding guests’ requirements, expectations, and needs.

Benefits

  • Free park admission.
  • Discounts on park admission tickets and passes for family and friends.
  • Discounts on food, merchandise, and other park offerings.
  • Scholarship opportunities.
  • Exclusive employee events and giveaways.
  • Fun, fast-paced environment and great teammates.
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