Ride Maintenance Technician I

Omaha's Henry Doorly Zoo and AquariumOmaha, NE
Onsite

About The Position

The Ride Maintenance Technician I is an entry-level position responsible for assisting with the inspection, maintenance, repair, and safe operation of amusement rides, transportation systems, and related mechanical equipment under the direction of the Rides Maintenance Supervisor. This position is designed for individuals with basic mechanical aptitude who are eager to develop their technical skills while learning industry best practices, ride safety standards, and preventive maintenance procedures. The Ride Maintenance Technician I supports the maintenance and operation of the Omaha Zoo Railroad, Skyfari, Sue's Carousel, Trams, and other assigned attractions. Successful employees demonstrate a positive attitude, strong work ethic, commitment to safety, and a desire to continually learn and advance within the Rides Maintenance Department. This role position serves as the entry point into the Rides Maintenance career ladder. Employees are expected to actively develop their mechanical knowledge and technical skills through hands-on experience, mentorship, departmental training, and continuing education. Individuals who demonstrate initiative, dependability, technical competency, and a commitment to safety will have opportunities to advance within the department as their knowledge, certifications, and experience increase.

Requirements

  • Demonstrated mechanical aptitude with a desire to learn and develop technical skills.
  • Knowledge of and ability to safely use common mechanic's hand tools and basic shop equipment.
  • Basic understanding of automotive and mechanical systems.
  • Ability to perform routine preventive maintenance and basic mechanical repairs.
  • Ability to learn the operation, maintenance, and repair of amusement rides, transportation systems, and steam railroad equipment.
  • Ability to read and follow maintenance manuals, work orders, operating procedures, and technical instructions.
  • Strong attention to detail and commitment to workplace safety.
  • Ability to communicate effectively with supervisors, coworkers, and other departments.
  • Ability to work independently on routine assignments while recognizing when assistance is needed.
  • High School Diploma or GED required.
  • Valid driver's license with an acceptable driving record.
  • Ability to successfully complete a pre-employment background check, drug screening, and negative tuberculosis (TB) skin test.
  • Ability to obtain OSHA 10-Hour General Industry Certification within the first twelve (12) months of employment.
  • Ability to obtain Omaha Zoo Railroad Fireman's Certificate within the first six (6) months of employment.
  • Offered candidates are required to pass a pre-employment background check, drug screening, and possess a valid driver’s license.

Nice To Haves

  • Basic computer skills and ability to learn computerized maintenance management systems (CMMS) preferred.
  • Ability to operate trams and Sue's Carousel during public operating hours within the first six (6) months of employment.
  • One (1) year of experience in mechanical, automotive, agricultural, industrial, facilities, or equipment maintenance preferred.
  • Experience using mechanic's hand tools and basic shop equipment preferred.
  • Demonstrated mechanical aptitude and willingness to learn new skills.
  • Desire to build a long-term career within the Rides Maintenance Department.

Responsibilities

  • Assist with daily, weekly, monthly, and annual inspections of rides, transportation systems, and support equipment.
  • Perform preventive maintenance activities including lubrication, cleaning, adjustments, inspections, and minor repairs.
  • Perform basic automotive and mechanical maintenance including oil changes, fluid checks, filter replacement, belt inspection, battery maintenance, tire inspections, and other routine service tasks.
  • Safely use mechanic's hand tools, power tools, measuring devices, and shop equipment to complete assigned work.
  • Assist senior technicians with troubleshooting and repairing mechanical, hydraulic, pneumatic, and electrical systems.
  • Assist with seasonal startup, shutdown, inspections, testing, and commissioning of rides and attractions.
  • Maintain maintenance shops, tools, equipment, and work areas in a clean, organized, and safe condition.
  • Properly care for departmental tools and equipment and report damaged or missing equipment.
  • Assist in preparing rides and transportation systems for daily operation.
  • Operate Trams and Sue's Carousel during public operations after completing departmental training and certification requirements.
  • Assist with railroad operations and locomotive servicing as assigned.
  • Support special events, extended operating hours, and emergency maintenance activities.
  • Follow all OSHA regulations, lockout/tagout procedures, manufacturer recommendations, and departmental Standard Operating Procedures (SOPs).
  • Immediately report unsafe conditions, equipment failures, and operational concerns to the Rides Maintenance Supervisor.
  • Maintain a safe work environment by following established safety practices and wearing appropriate personal protective equipment (PPE).
  • Participate in departmental safety meetings, training programs, and emergency response exercises.
  • Accurately complete preventive maintenance records, inspection reports, work orders, and equipment documentation.
  • Assist with maintaining maintenance records and inventory information.
  • Perform other duties as assigned.
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