Rheumatology - Medical Assistant - Full Time

Murfreesboro Medical Clinic•Murfreesboro, TN

5d•Onsite

About The Position

The Rheumatology MA provides guidance and support in the Rheumatology Department, adheres to all policies and procedures of Murfreesboro Medical Clinic (MMC), and meets the needs of patients in a teamwork approach. This role is crucial in managing patient care within a team of clinical and non-clinical staff, emphasizing patient-centered care and promoting team member training to the highest level allowed by state law.

Requirements

Completion of Medical Assistant educational program or LPN License
Current CPR certification
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner; attention to detail and well organized
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks

Nice To Haves

Experience preferred but not required

Responsibilities

Represent MMC in a courteous and professional manner
Greet guests and incoming calls in a polite, prompt, and helpful manner
Set up exam rooms; assist doctor/provider in office exams and performs/assists diagnostic procedures
Performs chart prep for next day patients, assist patients to rooms, perform proper intake, begin office note, and enter requested lab and x-ray orders in the EMR.
Knowledge and use of required documentation (Quality Reporting, Coding, etc)
Provide patients with proper education concerning medication and treatment
Clean and sterilize exam rooms after use and properly utilize autoclave, when necessary.
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Must complete all Healthstream assignments on time
Plan, prioritize and organize work load to maintain efficient patient/client operation in the department to include; daily task list completion
Communicates with patients about lab results, questions, medications, symptoms etc.
Notify patients of test results as directed by doctor/provider and chart all contact with patients
Process prescription refill requests
Perform Urine Drug screens, when necessary
Maintain necessary stock and inventory
Chart all communications with patients, call prescriptions to pharmacy as directed by doctor/provider, file lab work, radiology reports and other documents in patient chart.
Complete prior authorizations for medications, MRI’s, etc. and any other patient forms necessary, daily
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Be at your workstation on time and prepared to start the day
Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.
Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned to include; training new staff