RFC Lead

Ashley Furniture Industries•Houston, TX

About The Position

The RFC Lead ensures that merchandise displayed and sold by the store is properly assembled and in perfect condition to support total customer satisfaction. The role handles merchandise preparation, inbound product unloading, locating merchandise for delivery, and warehouse customer pickups. It also involves maintaining an organized Distribution Center and assisting with other warehouse tasks as needed.

Requirements

High school diploma or equivalent.
Ability to communicate in English, both verbally and in writing.
Ability to carry out goals and instructions and follow through on assignments.
Demonstrated customer focus.
Ability to safely move up to 75 lbs.
Ability to maintain heavy physical activity during the shift.
Ability to use a two-wheeler.
Ability to bend, stoop, reach, stand, and walk frequently.
Ability to work in an indoor/outdoor climate.

Responsibilities

Know and follow unpacking, preparation, and assembly procedures and specifications for merchandise across the company’s product lines.
Ensure merchandise is in perfect condition to achieve total customer satisfaction.
Unload inbound product.
Locate merchandise in designated shipping bays for delivery.
Repackage returned, pulled, repaired, or return-to-vendor merchandise before relocating it to racks.
Handle all aspects of warehouse customer pickups, including unpacking, inspection, meeting customers, payment, and loading.
Safely maneuver furniture on a two-wheel dolly without assistance.
Clean and organize the Distribution Center.
Assist with various warehouse tasks as needed.
Perform other duties as assigned.