Rewards Program Coordinator, Senior

Booz Allen Hamilton•Tampa, FL

7d•Remote

About The Position

As a defense mission professional, you ask questions others don’t. You understand the nuances of complex situations. You use your skills to think bigger and push further, solving complex problems. We’re looking for an expert like you to create solutions for missions that keep our nation safe. As a Rewards Program Coordinator, you will help strengthen mission outcomes by administering every aspect of a complex rewards program that directly supports operational objectives. In this role, you ensure that requests are validated, documented, and processed in alignment with established policies while partnering closely with command elements, field units, and interagency stakeholders. You maintain secure and accurate records of nominations, approvals, disbursements, and supporting documentation, enabling full transparency and audit readiness. You develop, refine, and enforce standard operating procedures that enhance consistency and accountability across all program activities. You assess legal, ethical, and security considerations to identify risks and ensure compliant execution, while advising leadership on program trends, operational impacts, and opportunities for improvement. You analyze performance metrics and program data to uncover gaps and provide clear, actionable recommendations that elevate program effectiveness. Grow your career with us as you help solve complex design, integration, and analytical problems. Join us. The world can’t wait.

Requirements

Experience coordinating, administering, or supporting structured programs involving validation, documentation, and processing of requests, nominations, or approvals
Experience maintaining secure, accurate records and documentation to support audit readiness, accountability, and transparency
Experience collaborating with command elements, field units, or interagency partners to support mission-focused program execution
Experience analyzing program data, metrics, or workflows to identify gaps and develop recommendations
Ability to interpret and apply policies, SOPs, and guidelines to ensure consistent, compliant execution of program activities
Ability to assess legal, ethical, and security considerations to identify risks and ensure compliant operations
Ability to communicate clearly with leadership and stakeholders regarding program trends, operational impacts, and areas for improvement
TS/SCI clearance
Bachelor’s degree and 6+ years of experience in Joint Service operations, or 10+ years of experience in Joint Service operations in lieu of degree

Nice To Haves

Experience developing, refining, or enforcing standard operating procedures for program administration
Experience with rewards, incentive, recognition, or sensitive operational programs in a defense, intelligence, or interagency environment
Experience producing program‑level trend analyses, dashboards, or reports to inform leadership decision‑making
Knowledge of audit standards, compliance frameworks, or records management requirements for sensitive mission programs
Master’s degree in a related field

Responsibilities

Administering every aspect of a complex rewards program that directly supports operational objectives.
Ensuring that requests are validated, documented, and processed in alignment with established policies.
Partnering closely with command elements, field units, and interagency stakeholders.
Maintaining secure and accurate records of nominations, approvals, disbursements, and supporting documentation, enabling full transparency and audit readiness.
Developing, refining, and enforcing standard operating procedures that enhance consistency and accountability across all program activities.
Assessing legal, ethical, and security considerations to identify risks and ensure compliant execution.
Advising leadership on program trends, operational impacts, and opportunities for improvement.
Analyzing performance metrics and program data to uncover gaps and provide clear, actionable recommendations that elevate program effectiveness.