Rewards Club Associate
JACKPOT JUNCTION CASINO HOTEL•Morton, MN
•$17 - $36•Onsite
About The Position
The Rewards Club Associate is responsible for enrolling guests into the Rewards Club, managing primary player comps, and maintaining up-to-date knowledge of all special events and promotions. This role involves handling point redemptions, working special events and promotions, and actively promoting the Rewards Club and Jackpot Junction through daily guest interactions. The associate will also serve as an information center for guests and attend required meetings. Other duties and responsibilities may be assigned as needed.
Requirements
- 1-3 years of customer service experience preferred.
- Excellent communication and customer service skills.
- Strong telephone and paging skills.
- Strong problem-solving capabilities.
- Basic computer skills, including Windows application.
- Able to maintain strict confidentiality.
- Able to work well with others.
- Able to handle multiple tasks simultaneously.
- Detail-oriented and dependable.
- Neat, professional appearance.
- Sensitivity to various cultures, including Native American cultures.
- Regular attendance and punctuality.
- Able and willing to work any changes in scheduled hours as required.
- Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.
Responsibilities
- Enroll guests into Rewards Club.
- Comp primary players.
- Maintain current knowledge of all special events and promotions.
- Handle point redemption.
- Work special events and promotions as needed.
- Promote Rewards Club and Jackpot Junction through daily contact with guests.
- Serve as an information center for guests.
- Attend meetings as required.
- Perform other duties and responsibilities as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
