REWARDS CENTER REPRESENTATIVE - VR & CB - PART-TIME - VARIED SHIFT

Mesquite Gaming Employment Center • Mesquite, NV

6d • Onsite

About The Position

Provide customer service for casino established guests in an appropriate and professional manner. Perform job responsibilities in accordance with Company standards, policies, and procedures.

Requirements

• Excellent Customer Service experience is required.
• Must be computer literate and have proper telephone etiquette.
• Must be able to read, write, and communicate clearly in English.
• Must have a positive attitude and the ability to interact with people on all levels.
• State of Nevada Gaming Permit and Alcohol Awareness Card.

Responsibilities

• Enroll guests in the Rewards player program and input data into the computer system.
• Promote enrollments on the casino floor by recruiting new player sign ups.
• Update player accounts with accurate information and develop ongoing guest relations.
• Be aware and involved with Casino Promotions, Drawings, and Tournaments.
• Handle guest complaints and discrepancies in an efficient and courteous manner.
• Effectively and accurately operate computer equipment, including but not limited to, KCMS, LMS and other computer software assigned.
• Execute activities for Slot Tournaments and Special Events including talking on the microphone and decoration setup to creating an exciting atmosphere.
• Other job related duties as assigned and instructed by management when trained.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed