RevOps Manager

Ursa Space Systems•Ithaca, NY

6d•$140,000 - $152,000•Remote

About The Position

Ursa Space Systems builds the software and AI agents that guide the acquisition, analysis, and integration of satellite and geospatial data into customer workflows, delivering valuable insights for global security and commodity markets. By leveraging satellite data and advanced analytics, Ursa Space provides fast, actionable information to a range of industries, including finance, energy, and defense. We are an 80-person company centralizing our go-to-market support into a unified Revenue Operations function under Finance & Operations. As our first dedicated RevOps hire, you will take high ownership in building our RevOps engine from the ground up rather than inheriting a pre-built one. Acting as the connective tissue between Sales, Marketing, Customer Success, and Finance, you will own the systems, data, and processes that power our GTM teams from CRM administration and pipeline forecasting to incentive compensation tracking. Partnering daily with our VP of Finance & Operations and Sales leadership, you’ll work at a scale where your strategic contributions directly shape company performance and show up in our results immediately.

Requirements

3–6 years in Revenue Operations, Sales Operations, GTM Finance or a closely related role, ideally at a company of similar size or stage.
Advanced CRM administration experience.
Strong analytical skills: fluent in Excel/Google Sheets and basic modeling.
Experience running or supporting a forecasting process.
A service mindset toward the go-to-market team paired with the independence to own the objective number, you can be a trusted partner to sales without being captured by it.
Clear communicator who can translate between reps, executives, and Finance.
Comfort with ambiguity and building processes from scratch; you prioritize, build and ship.
As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.
Applications without a relevant cover letter will not be considered.
Ursa Space Systems does not provide immigration-related sponsorship for this role.

Nice To Haves

Experience as a first or early RevOps/SalesOps hire.
Exposure to marketing operations or customer success operations.
SQL proficiency.
Experience supporting SaaS revenue model.

Responsibilities

Partner with the VP of Finance & Operations and sales leadership to design and refine the CRM around how sellers actually work minimizing friction while maintaining data quality.
Serve as a key administrator of our CRM: architecture, workflows, integrations, user management, and data hygiene.
Work cross functionally to build, support and rationalize the broader GTM tech stack (sales engagement, enrichment, marketing automation integrations), including vendor evaluation and renewals.
Run the forecasting process: methodology, cadence, and roll-up of the official forecast to the VP Finance & Operations.
Build and maintain the single source of truth for pipeline, funnel conversion, win rates, sales cycle, and rep productivity metrics.
Deliver recurring reporting to sales, CS, and executive leadership, and answer ad hoc analytical questions with speed and rigor.
Support annual and quarterly planning: territory design, quota setting, and capacity modeling in partnership with sales leadership and Finance.
Maintain the definitions document (opportunity stages, qualification criteria, forecast categories) that keeps everyone speaking the same language.
Run a lightweight deal desk process: discount approval routing, non-standard terms, and quote support.
Manage an intake process for requests from the field with clear turnaround expectations.
Identify and fix friction in the lead-to-cash process across marketing, sales, CS, and Finance.
Must be a U.S. Citizen due to federal contract requirements.
Based on the needs of the company, you may be required to work occasional nights and weekends.
All other duties as assigned.