Revops Process & Systems Manager

Consensus Cloud Solutions

7d•$140,000 - $150,000•Remote

About The Position

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare. Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care. Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities. The Revenue Operations team at Consensus is the high-impact team that drives global Sales Strategy, Analytics, Sales Planning, Learning & Development, Sales Operations, and Master Data Management (MDM) for all revenue driving teams. Within this MDM function, we are looking for our new Master Data Management (MDM) and Technology PM. This person will manage key projects focused on Salesforce applications and platforms and MDM Methodology. They’ll oversee all aspects of the project lifecycle, from initial concept through to completion. They’ll ensure that programs and solutions meet business needs and are delivered on time and within budget.

Requirements

3+ years of Salesforce Administration experience and/or developer experience.
1+ years Experience with project management tools like Atlassian.
1+ years Experience writing process documents and creating flowcharts.
Experience contributing to cross-functional projects including understanding of project life cycles.
Experience researching CRM and sales processes to determine industry best practices.
Proven experience as a Project Manager or similar role.
Excellent project management skills, including managing large, complex projects.
Experience in Agile methodologies and
Strong interpersonal and negotiation skills.
Strong analytical and problem-solving abilities.
Knowledge and understanding of sales cycles and related processes.
Ability to lead and motivate cross-functional teams.
Strong understanding of Salesforce platform and its functionalities.
Experience with creating and maintaining road maps.

Nice To Haves

Experience with CPQ, CLM, and RevCloud highly preferred.
Certified Salesforce Administrator and/or Architect preferred.
Knowledge of AI platforms and services and experience with customization and Salesforce implementation.
GovCloud implementation and support.

Responsibilities

Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop full-scale project plans and associated communication documents.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Set and continually manage project expectations with team members and other stakeholders.
Plan and schedule project timelines and milestones using appropriate tools.
Identify and manage project dependencies and critical paths.
Track project milestones and deliverables.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.
Partnering with cross functional teams on projects as needed.
Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.