About The Position

LumApps is seeking a Senior RevOps Manager to partner closely with the VP Revenue Operations and GTM leadership. This role is crucial for driving strategic execution, providing commercial insights, and ensuring end-to-end operational alignment across the revenue organization. The position sits at the intersection of strategy, analytics, and execution, focusing on translating company growth objectives into clear plans, measurable KPIs, and actionable insights. The RevOps Manager will play a key role in shaping the revenue model, driving planning cycles, and providing leadership with a single source of truth. LumApps is a leader in the Employee Experience Platform market, now an AI-powered Employee Hub, supporting companies in their digital transformation. The company is recognized by Gartner and Forrester, and has a global presence with over 600 employees across 11 offices. LumApps is driven by core values: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", and "always be evolving".

Requirements

  • 3+ years in Revenue Operations, Business Operations, GTM Strategy, or similar roles within SaaS or high-growth environments.
  • Proven experience partnering with executive leadership (CRO, VP Sales, CMO, CFO, VP Finance) to drive strategic decisions.
  • Strong strategic and analytical mindset; able to translate data into clear business actions and outcomes.
  • Deep expertise in KPI frameworks, forecasting, and revenue modeling.
  • Strong data capabilities (Excel + ideally SQL / BI tools) with experience working on complex datasets.
  • Solid understanding of end-to-end GTM (Marketing, Sales, CS), including pipeline and capacity planning.
  • Hands-on experience with core RevOps systems (e.g., Salesforce, Clari, Planhat or similar).
  • Strong financial acumen (ARR, NRR, CAC, LTV) and experience in planning and budgeting cycles.
  • Proven ability to lead cross-functional initiatives and influence senior stakeholders.
  • High ownership and hands-on mindset; able to operate across strategy and execution.

Nice To Haves

  • Experience leading company-level planning processes (annual planning, OKRs, QBRs).
  • Experience with AI / automation in GTM or RevOps.
  • Background in both consulting and in-house roles.
  • Experience in international / multi-region GTM environments.

Responsibilities

  • Lead and coordinate strategic initiatives aligned with the business plan (e.g., Growth levers, ICP operationalization).
  • Define, maintain, and analyze commercial metrics across lifecycle stages; ensure a single source of truth for leadership insights and derive action plans.
  • Partner with VP RevOps, CFO, and Business Leaders to define and operationalize the annual revenue model, ensuring target alignment.
  • Plan and execute AI initiatives aligned with Company and GTM strategy across RevOps Pillars, coordinating with internal/external resources.
  • Represent RevOps in CRO forums, ensuring clear communication of priorities, KPIs, and progress to support and unblock the organization.
  • Ensure cross-pillar coordination across Technology, Process, Execution, and Strategy through OKRs and leadership cadence.

Benefits

  • Generous Paid Leave – 25 vacation days (prorated based on hire date), 9 sick days, 10 paid holidays, plus 2 floating holidays
  • Health Insurance – United Healthcare, 100% employer-paid benefits from day 1
  • 401k Retirement Plan – We match 100% of your contribution up to 4%
  • Family-Friendly Policy – Inclusive maternity & paternity leave
  • Team Celebrations & Seasonal Events
  • Equipment – We provide you with a laptop
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