RevOps Manager

Overflow

1d•Hybrid

About The Position

We're building our GTM engine from the ground up — and this role sits at the center of it. As our first Revenue Operations Manager, you'll own the systems, processes, and data infrastructure that connect Sales, Customer Success, Marketing, and Finance into one coherent revenue machine. This is a builder role. The foundation needs work — pipeline hygiene, process documentation, attribution rules, handoff playbooks — and you'll be the person who designs and instruments it. You'll work with GTM leadership to define how things should work, then build the systems and reporting that make sure they actually do. If you're energized by blank-slate problems and take ownership over outcomes (not just tasks), this is your seat.

Requirements

You've built RevOps infrastructure before — not just maintained it — and you have the scars to prove it
You understand that RevOps is a revenue function, not an IT function — your north star is pipeline and retention, not tool utilization
You know the difference between owning the system and owning the outcome — you design the process with leadership, build the reporting to monitor it, and provide data when something goes wrong; you don't try to resolve what's not yours to resolve
You don't wait to be told what to fix — you find it, prioritize it, and bring a solution
You're comfortable with ambiguity and can make good decisions with incomplete information
You think in systems — when you fix one thing, you're thinking about what it breaks or enables downstream
3–6 years in Revenue Operations, Sales Operations, or a closely related function at a B2B SaaS company
Deep HubSpot expertise — custom objects, workflows, deal pipelines, reporting, and integrations
Experience building reporting and dashboards that track GTM performance against leadership-set targets
Familiarity with outbound sales infrastructure — BDR tooling, sequencing, call tracking, and commission tracking logic
Proficiency with automation platforms (Make / Zapier) and project tools (Monday.com or equivalent)
Strong analytical skills — comfortable in Google Sheets / Excel, and able to build reports that non-technical stakeholders can actually use

Nice To Haves

Experience building a RevOps function from scratch or during a period of rapid GTM growth
Exposure to outbound motion design and BDR program buildout
Familiarity with event-driven or field marketing workflows

Responsibilities

Own HubSpot end-to-end — lifecycle stages, deal structures, custom objects, attribution models, and integrations
Design and maintain the full GTM tech stack (HubSpot, Monday.com, Make, and connected Finance tools) as a coherent system, not a collection of tools
Evaluate, onboard, and sunset tools as the company's needs evolve
Build and enforce pipeline data standards so leadership can trust what they see in reports
Build dashboards and recurring reports that track performance against targets set by leadership — pipeline health, conversion rates, renewal risk, expansion signals
Surface data and commentary that helps leaders and managers make informed decisions; own the system, not the strategy
Work with Sales leadership to define lead attribution policies, deal ownership rules, and rules of engagement — then instrument them in HubSpot so they're enforced systematically
Design commission tracking infrastructure so managers have clean data to make crediting decisions; individual disputes are handled by managers, with your data as the source of truth
Build the outbound motion's operational backbone: lead routing, call disposition workflows, sequence tracking, and BDR performance dashboards
Co-create and maintain the GTM playbook with leadership — templates, sequences, follow-up SLAs, and escalation paths — and build reporting to monitor whether it's being followed
Partner with Sales and CS leadership to design clean handoff processes — define what "done" looks like at every transition, document it, and build reporting to monitor execution
Support GTM alignment by providing accurate, timely data and operational commentary; process exceptions and conflicts are owned by the relevant managers
Be the system-of-record keeper across GTM tools so every team is working from the same data
Identify manual, error-prone workflows and replace them with reliable automations (Make, HubSpot workflows, Monday.com)
Build lead scoring, follow-up workflows, and re-engagement triggers so no opportunity falls through the cracks
Document processes so they scale beyond any one person