RevOps Analyst, GTM Systems

Fidelity•Boston, MA

1d•Onsite

About The Position

Fidelity Private Shares is growing and looking for a dedicated RevOps Analyst, GTM Systems. This role will be focused on supporting the growth and expansion of our business that services private companies and the start-up community. As the RevOps Analyst, GTM Systems, you will be pivotal in the ongoing development and management of our go-to-market tech stack. You will drive system improvements, streamline and automate processes, and ensure our technology solutions align with business objectives, best-in-class design, and Fidelity requirements.

Requirements

1-3 years of experience in a RevOps, Sales Ops, or system administrator role
Experience using HubSpot
Familiar with go-to-market tools such as ZoomInfo, Sales Navigator, and Gong
Experience with enabling AI tools
Technical aptitude in maintaining and building out go-to-market tools end-to-end
Experience configuring and integrating the systems
A self-starter with prior experience in a high growth SaaS start-up scaling the operations of Sales, Marketing, Customer Success
Excellent written and verbal communication skills and ability to clearly communicate ideas and solutions in user-friendly language
Problem-solver with a passion for improving efficiency

Nice To Haves

Experience in Python or SQL, is not required but a plus

Responsibilities

Collaborate across marketing, sales and customer support to design, implement and test innovative technology solutions within our HubSpot instance that align with go-to-market initiatives
Partner with leadership to identify operation gaps, remove friction, enhance process
Ensure data quality of HubSpot
Help develop and lead our AI strategy for go-to-market tools and processes
Maintain expert level knowledge of the systems in our tech stack and keep up to date with software releases
Create and maintain documentation for applications and processes
Assist in training and enablement of new users to grow the technical capabilities across the team
Manage end user accounts, permissions, and access
Work with procurement on renewals, news tools and adding seats
Build and maintain dashboard that help provide actional insights across go-to-market
Perform incident management (troubleshooting) and develop response procedures.
Extract, manipulate, import/update large and complex data sets