Revenue Technology & AI Automation Manager I

AvidXchange • Charlotte, NC

6d • Hybrid

About The Position

The Revenue Technology Specialist is AvidXchange's first dedicated role at the intersection of revenue system automation and emerging AI tooling. This is a learning-forward role built for someone early in their career who is technically curious, comfortable in SaaS tools, and eager to grow into the full scope of GTM engineering over time. You will work directly under the Senior Revenue Technology & AI Automation Manager, contributing to automation builds, system integrations, and AI agent projects with close mentorship and structured ramp. You don't need to have built production AI agents yet — but you need to be the kind of person who figures things out, documents what you learn, and ships work you're proud of.

Requirements

• 0-2 years of experience in a RevOps, marketing operations, sales operations, or technical support role — OR a strong portfolio of relevant self-directed projects
• Genuine technical curiosity: you've built something (an automation, a script, a workflow) and you can explain how it works
• Working familiarity with at least one SaaS platform (Salesforce, HubSpot, Marketo, Zapier, or similar)
• Comfort with no-code/low-code tools and a willingness to learn integration platforms like Workato
• Strong written communication — you document your work clearly and without being asked
• Self-starter mindset: you ask good questions, find answers independently, and don't wait for perfect instructions

Nice To Haves

• Any experience with AI tools: Claude, Co-Pilot, ChatGPT API, prompt engineering, Conversica, Clay, or similar
• Exposure to Salesforce (even a Trailhead certification counts)
• Familiarity with Python, JavaScript, or SQL — even at a basic scripting level
• Background in SDR/BDR, sales ops, or demand gen with a tech-forward approach
• A genuine interest in how AI will change the way revenue teams operate

Responsibilities

• Build and maintain automation workflows across the RevTech stack using Workato, Salesforce Flows, and no-code/low-code integration tools
• Support the maintenance and optimization of existing Marketo-Salesforce data pipelines and integration logic
• Assist in building data quality monitoring: routing gap alerts, attribution anomaly flags, and duplicate detection workflows
• Document all custom builds, integrations, and workflow logic in a shared knowledge base
• Assist in the build, testing, and QA of AI agents for Marketing and Sales use cases under the Manager's guidance
• Support Conversica administration: monitor agent performance, log issues, and document optimization opportunities
• Learn and apply prompt engineering techniques to configure and tune AI agent behaviors
• Help maintain the AI agent governance documentation: scoping templates, QA checklists, and runbooks
• Research and evaluate emerging AI and GTM automation tooling; summarize findings for the team
• Triage and work Monday.com intake tickets for automation and integration requests, with Manager oversight
• Support Marketing Operations with technical execution of campaign builds that require workflow logic or system integration
• Partner with the Sr. Revenue Systems Manager on Salesforce data quality projects and field audits
• Participate in cross-functional planning meetings and document action items and technical requirements

Benefits

• 18 days PTO
• 11 Holidays (8 company recognized & 3 floating holidays)
• 16 hours per year of paid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange
• Discounts on Pet, Home, and Auto insurance
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250
• Hybrid Workplace Flexibility
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed