Tax Technology Automation Manager

Aprio•Charlotte, NC

2d•Hybrid

About The Position

Aprio is a progressive, fast-growing firm looking for a Tax Technology Automation Manager to join their dynamic team. Join Aprio's Information Technology team and you will help clients maximize their opportunities. This role involves working with all levels of the organization to introduce and implement changes in business processes and application practices affecting clients, including proposing system-related business processes and technologies. The manager will perform planning and analysis of new, enhanced, improved, or revised existing information systems or related technologies, strategies, standards, policies and procedures, continuous improvement, and budget for assigned projects. They will stay abreast of current and upcoming technology and software offerings in the industry, understanding their capabilities while assessing their potential value and application in the tax practice, with a focus on creating efficiencies and increasing automation. Continuous communication with tax practice leadership on new technologies and concepts while providing recommendations for software testing is essential. The role includes developing and managing a charter and timeline for testing, evaluating, and implementing new technology, and serving in a project manager role for key departmental initiatives. The manager will analyze audiences and develop effective communication strategies to drive organizational change and ensure adoption, owning the end-to-end process change and overseeing/delivering socialization and training. They will work with teams to drive a continuous improvement mindset and monitor compliance with department policies, procedures, and guidelines. The role also involves developing test procedures to ensure existing system software and modifications meet user specifications, applying system analysis techniques and procedures, including interviewing various resources to gather required information and analyzing and documenting requirements. Support will be provided for the development of software or system functional specifications that allow for the successful development/configuration of select automation software solutions. The individual will work in the evaluation of new technologies and platforms and act as the departmental contact person for the internal DevOps team, IT, and tool vendors. Data analysis techniques will be used to gain insights from various sources, and the role requires being a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical, and relevant ideas, insights, and advice.

Requirements

5+ years of related experience.
Familiarity with tax software required (Practice Engine, CCH Axcess Tax, GoSystem Tax, UltraTax CS, Lacerte Tax, CaseWare, CCH Engagement, Workpapers CS).
Keen attention to detail, problem-solving, and strong analytical skills.
2+ years of experience documenting processes and practices, often using accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines.
Understanding of project management fundamentals.
Expert knowledge of Excel.
Mid-level knowledge and experience with database principles and computer science fundamentals.
Understanding of APIs (Application Programming Interfaces).
Understanding of relational databases and Power BI.

Nice To Haves

Consulting experience.
Strong customer service orientation.
Experience working with Office 365 and SharePoint.
Knowledge of Microsoft Power Platform.
Knowledge of DAX and SSIS.
Knowledge and/or basic development experience with one or more of the following technologies: Python, Visual Basic, Java, Objective-C, C, and .NET.

Responsibilities

Work with all levels of the organization to introduce and implement changes in business processes and application practices affecting clients, including proposing system-related business processes and technologies.
Performs planning and analysis of new, enhanced, improved, or revised existing information systems or related technologies, strategies, standards, policies and procedures, continuous improvement, and budget for assigned projects.
Stays abreast of current and upcoming technology and software offerings in the industry, understanding their capabilities while assessing their potential value and application in the tax practice, with a focus on creating efficiencies and increasing automation.
Continuous communication with tax practice leadership on new technologies and concepts while providing recommendations for software testing.
Develop and manage a charter and timeline for testing, evaluating, and implementing new technology.
Serve in a project manager role for key departmental initiatives.
Analyzes audiences and develops effective communication strategies to drive organizational change and ensure adoption.
Own the end-to-end process change and oversee/deliver socialization and training.
Work with teams to drive a continuous improvement mindset.
Monitors compliance with department policies, procedures, and guidelines.
Develop test procedures to ensure existing system software and modifications meet user specifications.
Apply system analysis techniques and procedures, including interviewing various resources to gather required information and analyzing and documenting requirements.
Support development of software or system functional specifications that allow for the successful development/configuration of select automation software solutions.
Will work in the evaluation of new technologies and platforms.
Be the departmental contact person for the internal DevOps team, IT, and tool vendors.
Use data analysis techniques to gain insights from various sources.
Be a trusted automation and tooling advisor for DevOps initiatives by providing objective, practical, and relevant ideas, insights, and advice.

Benefits

Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave – coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options