Revenue Systems and Analytics Analyst (Hybrid)

KnowBe4 • Clearwater, FL

1d • Hybrid

About The Position

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
The Revenue Systems and Analytics Analyst will work closely with leadership in Sales and Operations teams to ensure the business needs of our International sales teams are being met, and all sales processes are being optimized.

Requirements

• BA/BS in Business Administration or equivalent working experience
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Proficiency with Salesforce
• Proficiency in system/workflow analysis
• Strong verbal and written communications
• Excellent time management and organization skills
• Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Team Player
• Ability to work autonomously
• Technically capable, good communication skills, and a desire to improve processes.

Nice To Haves

• Salesforce Certified Administrator, a plus

Responsibilities

• Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
• Manage prospecting lists
• Oversee any Sales-related process and/or system improvements and implementations
• Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
• Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions
• Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
• Other projects as needed in the Operations Department

Benefits

• We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level