Revenue Specialist--Full Time

PCH Hotels & Resorts•Birmingham, AL

13d•Onsite

About The Position

As a key member of our Revenue Management team, the Inventory Specialist plays a vital role in maintaining inventory integrity, optimizing reservations systems, and supporting strategic decision-making to ensure the highest levels of operational efficiency and guest satisfaction. As the Inventory Specialist, your primary focus is on supporting group housing functions, system coordination, reporting accuracy, and inventory optimization across all business segments. This critical role partners closely with Sales, Events, and Revenue teams to ensure consistent data integrity, proactive forecasting, and optimal availability. From managing group room blocks to generating business insights, the Inventory Specialist is instrumental in driving revenue strategy and delivering exceptional service experiences.

Requirements

Maintaining inventory integrity
Optimizing reservations systems
Supporting strategic decision-making
Ensuring operational efficiency
Ensuring guest satisfaction
Supporting group housing functions
System coordination
Reporting accuracy
Inventory optimization across all business segments
Partnering closely with Sales, Events, and Revenue teams
Ensuring consistent data integrity
Proactive forecasting
Optimal availability
Managing group room blocks
Generating business insights
Driving revenue strategy
Delivering exceptional service experiences
Building, maintaining, and modifying group room blocks in MARSHA and PMS
Ensuring reservation and inventory alignment between CI/TY, MARSHA, PMS, and OneYieldvs2
Clearing queues and correcting discrepancies
Monitoring system data for accuracy
Processing, validating, and maintaining rooming lists, cover sheets, and group resumes
Contributing to daily, weekly, and monthly reports
Assisting with six-month projections and weekly SCRUB packets
Assisting the Revenue Manager with premium room pricing, special event date validation, and segment-level performance analysis
Updating HPP pricing, MarRFP annual business transient rates, and cleaning up market codes via MCAT
Tracking pickup, monitoring cut-off dates, and validating room projections in CI/TY
Supporting business transient billing and direct billing processes
Serving as the point of contact for Sales, Event Managers, Express Meeting Managers, and Reservation teams regarding inventory and system accuracy
Participating in inventory-related projects and strategy meetings
Assisting in reservation system support
Upholding the Marriott standard in every interaction
Offering responsive, knowledgeable service
Supporting a seamless guest experience

Responsibilities

Build, maintain, and modify group room blocks in MARSHA and PMS, including routing, packages, and contracted rates.
Ensure reservation and inventory alignment between CI/TY, MARSHA, PMS, and OneYieldvs2; clear queues and correct discrepancies.
Monitor system data for accuracy including VM/OOI status, NPC/SPE dates, RSA sell dates, and audit EPIC scorecard updates.
Process, validate, and maintain rooming lists, cover sheets, and group resumes with input from Event and Sales Managers.
Contribute to daily, weekly, and monthly reports using CI/TY, MRDW, Excel, STR, and OneYieldvs2; assist with six-month projections and weekly SCRUB packets.
Assist the Revenue Manager with premium room pricing, special event date validation, and segment-level performance analysis.
Update HPP pricing, MarRFP annual business transient rates, and clean up market codes via MCAT.
Track pickup, monitor cut-off dates, validate room projections in CI/TY, and support business transient billing and direct billing processes.
Serve as the point of contact for Sales, Event Managers, Express Meeting Managers, and Reservation teams regarding inventory and system accuracy.
Participate in inventory-related projects, strategy meetings, and assist in reservation system support as needed.
Uphold the Marriott standard in every interaction, offering responsive, knowledgeable service and supporting a seamless guest experience.