Revenue Operations Systems Administrator (Hybrid @ Bellevue, WA)

OfferUp • Bellevue, WA

13d • $130,000 - $145,000 • Hybrid

About The Position

OfferUp is looking for a Revenue Operations Systems Administrator to join their Revenue Operations team. This role is multi-platform, covering CRM, billing, customer support, marketing, and revenue intelligence systems including Salesforce, Zuora, Zendesk, HubSpot, and Zoom Revenue Accelerator. The ideal candidate will have the technical aptitude to become an expert in these tools. The role involves owning technical execution within a roadmap set by the RevOps Manager, investigating problems, recommending solutions, and driving work from implementation to documentation. While there is autonomy in problem-solving, the broader systems strategy and architecture remain with the RevOps Manager. This is an opportunity to grow beyond a single-platform admin role, working across multiple systems with production ownership, AI-assisted development practices, and direct access to architectural decision-makers. As the RevOps Systems function grows, there's potential to become a foundational technical and operational resource and to take on more architectural ownership.

Requirements

• Typically 4+ years of experience in Revenue Operations, Sales Operations, Business Systems, or a closely related field, with demonstrated ownership of production revenue systems
• Hands-on Salesforce administration experience required
• Exposure to Zuora or a comparable subscription/billing platform (Chargebee, Stripe Billing, etc.)
• Familiarity with Zendesk or a comparable CS helpdesk platform
• Experience with structured release management in a live production environment (Git/GitHub branching, PR review, sandbox/staging validation, and rollback planning), ideally on systems that sales or support teams depend on in real time
• Practical experience using AI coding assistants (e.g., Claude Code, GitHub Copilot, Cursor) to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment
• Strong documentation instincts: you write down how things work so others can follow
• Able to work independently from a problem statement to a shipped solution, while recognizing the line between execution decisions and architectural ones

Nice To Haves

• Salesforce Admin (ADM 201) certification strongly preferred
• Apex fluency: comfortable reading and debugging existing code, and recognizing when a Flow-only approach won't cut it
• HubSpot experience
• Zoom Revenue Accelerator or comparable conversation intelligence platform
• Background supporting a two-sided or consumer marketplace business
• Experience supporting both a direct sales team and a customer success team
• Prior experience as an early/foundational hire in a RevOps or systems function at a scaling company

Responsibilities

• Salesforce Administration: Own execution across user management, permissions and access, Flow automation, custom objects and fields, data quality, integrations, reporting, and dashboards. Independently translate business and system requirements into reliable technical solutions, escalating architectural decisions and material trade-offs when appropriate.
• Zuora Operations: Own billing workflows, subscription lifecycle management, product catalog updates, and pricing and general configuration.
• Zendesk Configuration: Maintain and evolve ticket views, automation, triggers, macros, and reporting for CS and Risk.
• HubSpot Maintenance: Support marketing-to-sales pipeline hygiene, list management, form configuration, and Salesforce↔HubSpot sync troubleshooting.
• Broader Stack Support: Build functional knowledge of Zoom Revenue Accelerator and other tools in the revenue stack. Be the person who knows how the pieces connect.
• Release & Change Management: Own the deployment lifecycle for changes across our stack, including Git-based branching (via GitHub), sandbox testing, PR-reviewed deploys, staged rollouts, and rollback planning. Coordinate timing and communication so changes don't disrupt live Sales and CS workflows.
• AI-Assisted Execution: Use AI coding assistants to accelerate technical work, providing clear direction, reviewing generated output, debugging issues, and validating changes before deployment.
• KTLO Operations: Triage, investigate, and resolve inbound system requests from Sales and CS, proposing fixes and driving them through implementation without requiring escalation on routine issues.
• Documentation & Runbooks: Build and maintain internal documentation for system configurations, workflows, and operational processes.
• Cross-Training: Cross-train with the RevOps Manager on all major instances so OfferUp has operational continuity during PTO, leave, or team transitions.

Benefits

• Equity in OfferUp
• Health insurance
• Healthcare savings and spending accounts
• Retirement savings benefits (401(k) plan with match)
• Basic and voluntary life insurance
• Disability benefits
• Paid time off for sick leave, family and/or medical leave, vacation, and 12 company holidays
• Flexible vacation policy (3-5 weeks of pre-planned vacation time per year for full-time, exempt employees)
• 12 days (96 hours) of sick time per year for full-time employees (exempt and non-exempt)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed