Loan Administrator (Bellevue)

First National Bank•Bellevue, WA

3d•Onsite

About The Position

The Loan Administrator is responsible for supporting the operational servicing, maintenance, balancing, and reporting of the bank’s loan portfolio. This role ensures accurate loan servicing activities across multiple loan products, regulatory reporting requirements, investor reporting obligations, and internal reconciliation processes. The position requires strong attention to detail, accuracy, and the ability to manage recurring deadlines ranging from daily to annual cycles.

Requirements

High School diploma or equivalent required.
2-5 Years of experience in loan servicing, loan operations, or banking operations preferred.
Must be a self-motivated and focused team player.
Excellent verbal and written communication skills
Ability to work well with various lending officers and external loan services vendors.
Strong Attention to Detail
Organization skills
Ability to work in a fast-paced environment
Handle multiple tasks
Proficient with MS Office programs
Computer savvy
Willingness to learn and adapt quickly
Knowledge of basic accounting principles.
Familiar with bank documents.
Perform the primary duties of the position accurately, efficiently, and independently.
Maintain regular and reliable attendance.
Report to work as scheduled and work the assigned hours.
Remain awake, alert, attentive, and able to safely perform job duties throughout the scheduled workday.
Exercise sound judgment while performing assigned responsibilities.
Communicate professionally and effectively with customers, coworkers, management, and third parties in person, by telephone, and electronically.
Maintain confidentiality of customer and Bank information.
Comply with all Bank policies, procedures, regulatory requirements, and security protocols.
Maintain accuracy and attention to detail while performing assigned duties.
Adapt to changing priorities and perform other duties as assigned.

Nice To Haves

Associate’s degree or higher in appropriate field preferred.

Responsibilities

Process incoming mail related to loan servicing (daily)
Provide payoff quotes and requests to lenders, tellers, and customers (daily)
Support NSF, non-accrual payments, and ACH returns processing (daily)
Process lien and mortgage releases (as needed)
Handle floor plan management, including payoffs and manual curtailment billing (daily)
Perform escrow analyses, including pulls, verifications, and releases (daily)
Process escrow distributions including taxes, flood, and hazard insurance (weekly)
Maintain PMI records and updates (weekly)
Complete Fannie Mae reporting and reject resolution (daily)
Process Fannie Mae rate updates and sales reporting (daily/as needed)
Manage Farmer Mac and USDA reporting (monthly)
Perform loan control balancing (daily)
Complete general ledger reconciliations (monthly)
Maintain credit card system updates including fraud alerts, travel notices, and inquiries (daily)
Support credit card customer service issues including fraud and disputes (daily)
Manage UCC assignments, releases, and continuations (monthly)
Provide data for monthly board reporting (monthly)
Support loan sales reporting used by executive leadership and HR (monthly)
Process wires (daily)
Handle SBA payment processing (weekly)
Support debt protection reporting and payments (monthly)
Performs other duties as assigned to support Loan Operations and Lending Department needs.