Revenue Operations Specialist

think-cell•New York, NY

1d•$85,000 - $105,000•Hybrid

About The Position

We are seeking a Revenue Operations Systems Analyst to join our Revenue Operations team to support our global sales organization through reliable systems, high-quality data, and efficient processes. In this role, you will administer and support our revenue technology stack, with Salesforce as the primary platform, while partnering with sales teams across our global offices to resolve system issues, improve processes, and ensure our tools enable teams to work effectively. You will play a key role in maintaining the health of our revenue systems, ensuring data integrity, and delivering responsive operational support that allows our sales teams to focus on selling. As part of the Revenue Operations team, you will also contribute to ongoing enhancements across our technology stack to improve scalability and the overall user experience.

Requirements

Bachelor's degree in Business or other relevant field of study
3-5 years' experience with Salesforce with proven experience building and maintaining Salesforce dashboards and reports that support sales performance analysis and decision-making
Experience providing Salesforce support to sales teams, including training and troubleshooting
A proactive, service-oriented attitude, with a focus on making Salesforce and the rest of our tech stack an effective tool for sales reps
Strong verbal and written English communication skills
Willingness to work hybrid and on-site in [Denver, NYC, Berlin], minimum of 3 days/week
Travel 10-15%: Denver, Colorado and Berlin, Germany

Responsibilities

Process Optimization: With feedback from the sales team and your own observation of trends, you will identify potential process improvements in our tech stack and processes to ensure our workflows are efficient and optimized for the rep experience
Data Integrity: You will help drive strong Salesforce data accuracy and pipeline integrity by creating and monitoring hygiene reports
Reporting & Analytics: You will assist in the development and maintenance of the rep reporting stack - ensuring sales has access to all the data needed to manage their territory, pipeline and performance
Salesforce Administration: You will take on ad-hoc projects to learn Salesforce administration and grow into a key administrator of the platform