Revenue Operations Specialist - Customer Success

Stay22•Montreal, QC

73d

About The Position

We’re looking for a revenue-minded operator to help scale and strengthen our post-sales operating engine. This role sits within the RevOps team but is fully dedicated to Customer Success (internally called Partner Success). Your mission is to bring structure, predictability, and revenue visibility to everything that happens after a deal is closed. You’ll work closely with Partner Success leadership to turn business needs into scalable operational systems. This role is about partnership, understanding pain points, designing thoughtful solutions, and ensuring our post-sales processes drive retention and expansion effectively. If you enjoy bringing clarity to complexity and building systems that enable teams to perform at their best, this role is for you. This role is designed for a high-potential operator who wants to grow into full ownership of post-sales revenue operations over time.

Requirements

3+ years of experience in RevOps, CS Ops, or Revenue Operations with exposure to post-sales processes.
Strong CRM expertise (Hubspot strongly preferred).
Solid understanding of pipeline management, forecasting, and expansion mechanics.
Experience building or improving health scoring or performance tracking frameworks.
Analytical mindset with the ability to translate data into operational decisions.
Comfortable navigating stakeholder discussions and offering structured recommendations when needed.
Highly organized, proactive, and ownership-driven.
Strong English skills to collaborate with international teams.

Responsibilities

Support and progressively take ownership of expansion pipeline governance, CRM hygiene (Partner Success scope), and forecast accuracy.
Build and continuously improve post-sales funnel stages and expansion tracking frameworks.
Strengthen expansion revenue visibility through structured reporting and improved data logic.
Ensure seamless Sales-to-Partner Success handoffs and aligned post-sales revenue tracking.
Own Partner Success operational workflows in Hubspot end-to-end.
Design, roll out, and iterate on customer health and expansion scoring models.
Build upsell detection and performance tracking to improve expansion predictability and efficiency.
Translate Partner Success needs into scalable operational frameworks and measurable insights.
Proactively surface churn risks, portfolio trends, and expansion opportunities.

Benefits

Soutenez les créateurs de contenu voyage : faites partie d’une équipe qui aide les créateurs à explorer le monde tout en augmentant leurs revenus passifs.
Boostez votre croissance : nous recrutons des talents d’exception et leur donnons les moyens d’exceller, de progresser et de développer leurs compétences uniques.
Ayez un impact réel : prenez des initiatives et contribuez directement à l’évolution de Stay22.
Un emplacement idéal : travaillez dans nos bureaux lumineux et dynamiques au cœur de Little Italy, entourés de boutiques et restaurants branchés.
Soyez vous-même : profitez d’un code vestimentaire décontracté et d’horaires flexibles.
Avantages sociaux complets : santé, dentaire, retraite, opportunités de formation et développement, activités sociales et team building, y compris des retraites mémorables.
Support Travel Creators: Be part of a team that empowers travel creators to explore the world by increasing their passive income potential.
Empower Your Growth: We hire champions and give them the opportunity to excel, skipping levels and honing their superpowers.
Lead with Impact: We empower our team members to take charge and make a real impact in the Stay22 universe.
Location, Location, Location: Enjoy our bright and vibrant office in the heart of Little Italy, surrounded by great shops and restaurants
Be Yourself: Embrace a come-as-you-are dress code and a flexible work schedule.
Comprehensive Benefits: We offer health & dental benefits, retirement plans, learning & development opportunities, and social & team-building activities, including exciting retreats.