Revenue Operations Specialist
About The Position
This is a fully remote position and the candidate should be located in the Eastern or Central Time Zone within the US or Canada. The Revenue Operations Specialist will be responsible for maintaining data hygiene within HubSpot and other integrated systems, supporting GTM (Go-To-Market) teams, and owning technical aspects of the CRM. This role involves managing data flow, troubleshooting system issues, building automations, and ensuring contract and document management processes are followed. The specialist will also provide operational support, document processes, and collaborate on system improvements.
Requirements
- 3-5 years in RevOps, Sales Ops, Marketing Ops, or CRM administration (HubSpot experience required).
- Strong attention to detail and passion for data accuracy.
- Ability to communicate effectively with Sales, Marketing, and CS teams.
- Experience building and troubleshooting HubSpot workflows and automations.
- Strong understanding of CRM data models (objects, properties, relationships).
- Comfortable with spreadsheets, documentation, and basic reporting.
- Proficient in JavaScript or Python.
- Proactive, organized, and eager to grow in a fast-paced environment.
- Curiosity - the desire to learn new tools, ask questions, and continuously improve.
Nice To Haves
- Exposure to data enrichment, deduplication tools, and CRM integrations.
- HubSpot certifications.
- Experience with more than one HubSpot instance.
- Experience in a B2B SAAS, subscription-based business model.
- Familiarity with APIs or webhooks.
Responsibilities
- Maintain accurate, up-to-date deal records throughout the pipeline.
- Ensure required deal fields are completed correctly and consistently.
- Proactively identify missing, duplicate, or inaccurate CRM data and execute cleanup.
- Monitor pipeline health and flag inconsistencies or urgent data issues to GTM leadership.
- Maintain contact, company, and account data quality to enable accurate reporting and segmentation.
- Support troubleshooting of HubSpot issues for GTM team members (permissions, workflows, automations, etc).
- Assist in creating and maintaining dashboards, reports, and lists for GTM stakeholders.
- Understand and manage how data flows between HubSpot and integrated tools (e.g., enrichment tools, billing systems, product data).
- Troubleshoot issues across workflows, integrations, and automations, not just within the UI.
- Build and maintain HubSpot workflows with clear logic, dependencies, and error handling.
- Partner with RevOps on system architecture decisions and data model improvements.
- Identify opportunities to automate manual processes and implement scalable solutions.
- Save signed contracts promptly to the designated company drive and ensure records follow naming/filing conventions.
- Ensure all contract details are accurately reflected in HubSpot and relevant systems.
- Coordinate with Sales and Business Operations to ensure all required documentation is complete and organized.
- Assist in documenting processes, SOPs, and updates to GTM and RevOps workflows.
- Support RevOps in system implementations, process adjustments, or automation improvements.
- Collaborate in QA/testing of CRM changes, new workflows, or integrations.
- Help streamline team processes to increase efficiency and reduce manual work.
Benefits
- Learn more about our compensation philosophy here.
- Visit our careers page for a list of our other benefits and a peek into life at Chromatic.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
