Revenue Operations Specialist, Commercial Operations

Amazon • San Francisco, CA

4d • Remote

About The Position

We're seeking a highly motivated and experienced Sales Operations professional to serve as a change agent within our Revenue Operations function — the operational backbone of our commercial organization. This is an opportunity to help build and optimize a high-performing RevOps function, evolving it from a legacy systems administration role into a true Sales team force multiplier. We're not looking for someone to maintain the status quo — we're looking for a builder and transformer. Someone ready to take ownership across Deal Operations, Revenue Operations, and Process Optimization, and help shape the future of the function including an ambitious plan to integrate AI into out GTM motion. You'll have the rare opportunity to design and stand up a sales enablement program from scratch, defining what a world-class enablement looks like for a growing commercial organization and building the infrastructure to deliver it at scale. You'll partner with the Head of Sales and Marketing and work cross-functionally with Sales, Finance, Legal, Accounting, IT, and Client Services to architect scalable, compliant, and growth-aligned operations. The right person will define what "great" looks like, identify gaps, and build the processes, tools, and frameworks that move the business forward. You'll play an active role in our rhythm of business, supporting Weekly/Monthly Business Reviews, quarterly and annual planning cycles, and regular cadenced reporting for sales leadership. The ideal candidate thrives in a dynamic, fast-paced environment, brings strong analytical and process-improvement skills, and is comfortable managing multiple workstreams with competing priorities. We value intellectual curiosity, operational rigor, and a collaborative mindset and we're committed to building an inclusive environment where diverse perspectives drive better outcomes. As you grow in this role and demonstrate proficiency across core responsibilities, there will be opportunities to expand into more strategic areas. This is a unique opportunity to help guide the transformation of a RevOps function with significant opportunity across all RevOps topics.

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience in finance, business management and sales operations

Nice To Haves

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Project Management Professional (PMP) or equivalent certification
• 3+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience

Responsibilities

• Help build a sales enablement program from the ground up. Define the enablement strategy, create scalable frameworks that accelerate rep productivity, and drive consistent execution across the commercial org.
• Partner cross-functionally to translate process changes, system updates, and new tools into actionable content.
• Establish metrics and feedback loops to measure effectiveness and continuously improve the program.
• Partner with Sales, Legal, and Finance to redesign deal workflows that accelerate velocity and simplify complex, non-standard deals.
• Optimize deal review and approval processes, ensure SOX compliance, and serve as a key escalation point for deal structuring and pricing exceptions.
• Transform RFP/RFI qualification and response processes to minimize risk and strengthen competitive positioning.
• Contribute to the strategy and governance of the revenue tech stack, including Salesforce CRM.
• Define and enforce data integrity and governance standards.
• Partner with technical resources to translate business requirements into system enhancements, bridging systems, enablement, and deal operations.
• Lead cross-functional RevOps initiatives from vision through implementation.
• Design scalable processes that reduce friction, improve efficiency, and support growth.
• Own workstream management, maintaining visibility into priorities, timelines, and dependencies.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level