Revenue Operations, Senior Associate
About The Position
As a Senior Revenue Operations Associate, you will play a pivotal role in supporting Dashlane's revenue generation efforts. You will help support the success and scalability of our Go-to-Market (GTM) teams and work closely with cross-functional teams, including Sales, Customer Success, Marketing, and Finance to analyze data, optimize processes, and drive strategic decision-making. In this role, you will be responsible for identifying, planning, developing, and managing programs for the GTM teams to drive efficiency, ensure we comply with corporate standards, and improve our customer interactions and relationships.
Requirements
- 4+ years in GTM / Revenue / Sales Operations Associate / Analyst or similar role.
- 2+ years as a CRM administrator, preferably Salesforce.
- Proven track record of operational or administrative experience working with at least two of the following modern GTM tools: Gong, Outreach, ZoomInfo, or LinkedIn Sales Navigator.
Nice To Haves
- Proven experience designing and managing GTM workflows, including data QA/QC and reporting within a Salesforce ecosystem.
- Advanced proficiency in Excel/Google Sheets (VLOOKUPs, pivot tables) with the ability to leverage data to solve complex problems; experience with Tableau or BI tools is a plus.
- Strong organizational skills with a systematic approach to managing project lifecycles and cross-functional communication.
- A proactive, growth-oriented attitude—ideally backed by 2+ years of experience in a fast-paced SaaS environment or a sales/customer-facing role.
Responsibilities
- Coordinate cross-functional revenue and retention programs, managing project lifecycles from planning to delivery while proactively resolving roadblocks to hit GTM milestones.
- Define, develop, and deploy insightful dashboards and scorecards to analyze marketing, sales, and customer data, uncovering trends and best practices that drive revenue generation, expansion and retention efforts.
- Partner with GTM teams to design, document, and automate workflows (e.g., prospecting and expansion) to increase conversion rates and ensure team-wide adherence.
- Influence key workstreams including lead routing, territory management, and revenue building initiatives, focusing on introducing long-term efficiencies and data-driven problem solving.
- Measure the effectiveness of GTM initiatives and campaigns, providing empirical, evidence-based recommendations to improve ROI and acquisition metrics.
- Support Sales and Finance with accurate revenue forecasting and budgeting by establishing robust data structures and ensuring high QA standards in the CRM.
Benefits
- Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
- Mental health services through Spring Health and well-being days
- Mentorship program - select your mentor from our internal pool and continue your learning path!
- Comprehensive health coverage, including dependents
- Unlimited PTO
- Betterment 401(k) retirement plan
- Paid holidays and sick leave
- Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane, up to $500 per year
- Weekly lunch in the office and monthly happy hour
- Team buildings & seasonal social events and many more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
