Revenue Operations Manager

Cast & Crew•Burbank, CA
•$119,000 - $147,000

About The Position

The Revenue Operations Manager supports the CRO in prioritizing strategic initiatives, establishing effective operating rhythms, and driving execution across the revenue organization. This hands-on business operations partner creates visibility, accountability, and follow-through. Responsibilities may include performance reporting, forecasting, operational planning, cross-functional initiatives, and process improvement, with priorities and ownership shaped by business needs. The role partners with revenue systems owners to improve HubSpot reporting, data, workflows, and adoption; supports forecasting, pipeline discipline, productivity measurement, ROI analysis, and budget visibility; and develops sales policies, territory and quota frameworks, and seller education. It works across Sales, Marketing, Finance, Client Success, and Operations to align priorities and deliver cross-functional initiatives. The position is sedentary, involving sitting most of the time, with occasional walking or standing. Some positions may involve exerting up to 15 pounds of force occasionally or a negligible amount of force to lift, carry, push, or pull.

Requirements

  • At least 5 years in Revenue or Sales Operations, GTM strategy, or related work.
  • Experience with forecasting, pipeline management, KPI reporting, and business reviews.
  • Hands-on experience with HubSpot or a comparable CRM.
  • Strong analytical skills and ability to turn complex data into clear recommendations.
  • Ability to communicate effectively with senior leaders and sales teams.
  • Strong organization, follow-through, and cross-functional collaboration skills.
  • Comfort operating in a fast-changing environment.
  • Hands-on experience using AI tools within the discipline, including ability to discuss specific tools, workflow integration, and measurable business impact; drive to experiment with and apply emerging AI capabilities.

Nice To Haves

  • Experience analyzing rep productivity, operating expenses, and business or initiative ROI.
  • Sales policy, territory, and quota design experience.

Responsibilities

  • Partner with the CRO to prioritize initiatives, turn priorities into plans with owners and milestones, track progress, surface blockers, and drive follow-through.
  • Establish operating rhythms for forecasts, pipeline and KPI reviews, QBRs, Think Tanks, all-hands, and leadership meetings; help ensure clear objectives, preparation, decisions, owners, and follow-through.
  • Improve forecast quality and pipeline discipline; analyze trends, risks, and opportunities across teams and business units and recommend timely action.
  • Prepare concise, reliable performance reporting for leadership.
  • Establish rep productivity metrics, including quota attainment, pipeline generation, and conversion, and identify performance and coverage trends.
  • Establish business-unit and initiative ROI by connecting revenue results with relevant costs and investments.
  • Maintain visibility into revenue organization Opex; monitor budget versus actuals, forecast changes, and material variances, and flag implications for resource decisions.
  • Partner with revenue-systems owners to ensure HubSpot dashboards, data, and workflows meet business needs and are adopted by sales.
  • Identify and coordinate reporting and integration improvements, including connecting financial forecasting with HubSpot where appropriate.
  • Maintain trusted reporting on pipeline and funnel performance and, where available, customer retention, expansion, and renewal.
  • Develop, document, and maintain sales policies and rules of engagement, including account ownership, coverage, handoffs, exceptions, and escalation paths; align implementation with sales leadership.
  • Establish territory design and quota-setting frameworks for teams where these processes are new, in partnership with sales leadership and Finance; maintain clear methodology and review practices.
  • Educate sellers on policies, forecasting, CRM practices, dashboards, KPIs, and pipeline processes through practical guides and training.
  • Work across Sales, Marketing, Finance, Client Success, and Operations to align priorities, improve processes, and execute cross-functional initiatives.
  • Keep owners, milestones, decisions, and follow-through visible; surface risks and help remove blockers that could delay priority work or affect business performance.

Benefits

  • Comprehensive medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) match
  • Generous paid time off
  • Paid parental leave
  • Health and wellness programs
  • Tuition reimbursement
  • Employee discounts
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