Revenue Operations Manager

Cast & Crew•Burbank, CA

21h

About The Position

The Revenue Operations Manager supports the CRO in prioritizing strategic initiatives, establishing effective operating rhythms, and driving organizational execution. As a hands-on business operations partner, the role creates visibility, accountability, and follow-through across the revenue organization. Responsibilities may include performance reporting, forecasting, operational planning, cross-functional initiatives, and process improvement. Priorities and depth of ownership will evolve based on business needs. The role partners with the CRO and leaders across Sales, Marketing, Finance, Client Success, and Operations. It improves forecasting and pipeline discipline, establishes performance and ROI measures, maintains budget visibility, supports HubSpot reporting and workflows, develops sales policies and enablement, and helps execute cross-functional priorities. Success means the Commercial Organization has clear priorities and visible progress; recurring reviews produce decisions and follow-through; leaders can assess forecasts and rep performance and act on risks; and HubSpot reporting, sales policies, territories, quotas, and rules of engagement are useful, clear, and consistently applied.

Requirements

At least 5 years of experience in Revenue or Sales Operations, GTM strategy, or related work.
Experience with forecasting, pipeline management, KPI reporting, and business reviews.
Hands-on experience with HubSpot or a comparable CRM.
Strong analytical skills and ability to turn complex data into clear recommendations.
Ability to communicate effectively with senior leaders and sales teams.
Strong organization, follow-through, and cross-functional collaboration skills; comfort operating in a fast-changing environment.
Hands-on experience using AI tools within the discipline, with the ability to discuss specific tools, workflow integration, and measurable business impact; willingness to continuously experiment with and apply emerging AI capabilities.

Nice To Haves

Experience analyzing rep productivity, operating expenses, and business or initiative ROI.
Experience with sales policy, territory, and quota design.

Responsibilities

Partner with the CRO to prioritize initiatives, translate priorities into plans with owners and milestones, track progress, surface blockers, and drive follow-through.
Establish operating rhythms for forecasts, pipeline and KPI reviews, QBRs, Think Tanks, all-hands meetings, and leadership meetings; ensure these forums have clear objectives, preparation, decisions, owners, and follow-through.
Improve forecast quality and pipeline discipline; analyze trends, risks, and opportunities across teams and business units, and recommend timely action.
Prepare concise and reliable performance reporting for leadership.
Establish rep productivity metrics, including quota attainment, pipeline generation, and conversion, and identify performance and coverage trends.
Establish business-unit and initiative ROI by connecting revenue results with relevant costs and investments.
Maintain visibility into the revenue organization’s Opex budget, monitor budget versus actuals, forecast changes, and material variances, and flag implications for resource decisions.
Partner with revenue-systems owners to ensure HubSpot dashboards, data, and workflows meet business needs and are adopted by the sales team.
Identify and coordinate reporting and integration improvements, including connecting financial forecasting with HubSpot where appropriate.
Maintain trusted reporting on pipeline and funnel performance and, where available, customer retention, expansion, and renewal.
Develop, document, and maintain sales policies and rules of engagement, including account ownership, coverage, handoffs, exceptions, and escalation paths; align implementation with sales leadership.
Establish territory-design and quota-setting frameworks for teams where these processes are new, in partnership with sales leadership and Finance; maintain clear methodology and review practices.
Educate sellers on policies, forecasting, CRM practices, dashboards, KPIs, and pipeline processes through practical guides and training.
Work across Sales, Marketing, Finance, Client Success, and Operations to align priorities, improve processes, and execute cross-functional initiatives.
Keep owners, milestones, decisions, and follow-through visible; surface risks and help remove blockers that could delay priority work or affect business performance.