Revenue Operations Manager
About The Position
The Revenue Operations Manager is a critical business partner to Mimecast's field sales leadership, translating company strategy into the operational programs and processes that enable the sales team to execute with precision. Aligned to one or more Sales VPs, this role serves as the day-to-day Field Sales Operations — running the forecast cadence, maintaining territory integrity, driving performance analysis, and coordinating cross-functional initiatives that touch sales. This role sits between strategy and execution. You are the person sales VPs rely on when they need to understand their business, make critical decisions, and need operational programs built and running. You do not own the CRM or the broader RevOps tech stack — but you are a sophisticated user of both, and you hold the business logic that makes them meaningful.
Requirements
- Strong expertise in sales operations, revenue operations, or related roles within B2B SaaS.
- Deep understanding of sales team needs and workflows.
- Ability to turn complex data into clear insights and recommendations.
- Drive decisions with evidence-backed insights.
- Advanced proficiency in Excel and BI/forecasting tools (Tableau, Power BI, Clari).
- Analyze and visualize sales performance effectively.
- Working expertise in Salesforce or similar platforms and confidently query and validate sales data.
- Comfortable presenting to VP-level stakeholders.
- Clearly communicate insights and influence decisions.
- Ability to manage multiple priorities and deliver on time.
- Balance competing demands in fast-paced environments.
- Thrive in ambiguity and evolving business conditions — Agility: maintain performance despite change.
- Familiarity with cybersecurity or enterprise SaaS environments.
- Understand market dynamics and sales complexity.
- Exposure to quota setting and sales compensation processes.
- Support fair and effective sales planning.
- Familiarity with MEDDIC, Challenger, or similar.
- Align operations with proven sales frameworks.
Responsibilities
- Own weekly forecast cadence, including pipeline scrubs, deal reviews, and submission tracking.
- Ensure accurate, timely forecasting inputs and visibility.
- Translate pipeline data into clear narratives, highlighting risks and opportunities.
- Turn raw data into actionable insights for leadership.
- Deliver reporting on pipeline health, quota attainment, and sales metrics.
- Monitor and improve sales effectiveness.
- Build and maintain real-time dashboards for sales leaders.
- Enable self-service visibility without manual effort.
- Maintain territory assignments and resolve coverage issues.
- Ensure fair, accurate account distribution.
- Operationalize new sales processes with documentation, training, and adoption tracking.
- Drive consistent execution across teams.
- Enforce data standards and run regular pipeline reviews.
- Keep CRM data clean and reliable.
- Track quota attainment and resolve comp discrepancies with Finance.
- Ensure fair and timely resolution of issues.
- Support annual planning with data validation and rollout coordination.
- Execute territory and quota planning effectively.
- Partner with Finance, Marketing, Enablement, and GTM teams.
- Align teams on sales operations priorities.
- Represent field sales needs in RevOps discussions.
- Ensure systems and processes reflect real sales workflows.
Benefits
- Incentive plans
- Additional benefits, in accordance with company policy and local regulations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
