Revenue Operations Manager (Remote)

Cengage Group

2d • Remote

About The Position

The Revenue Operations Manager (RevOps) role is the backbone of Milady’s commercial infrastructure, enabling predictable growth and strategic execution through data-driven insights and process quality.

Requirements

• 5-7 years of experience in revenue operations, sales operations, or business analytics within a B2B environment.
• Consistent track record building and maintaining CRM systems (e.g., Salesforce) and leading forecasting processes.
• Strong analytical skills to interpret data and provide actionable insights.
• Demonstrated success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams.
• Familiarity with predictive analytics, compensation modeling, and territory planning.
• Advanced proficiency in Excel and BI tools (e.g., Salesforce, Tableau, Power BI) preferred

Responsibilities

• Optimize revenue processes including lead‑to‑opportunity workflows, pipeline management, forecasting, territory alignment, and quota‑related activities; maintain sales playbooks and process documentation.
• Own CRM systems (Salesforce/HubSpot), including configuration, automation, data governance, and integrations with ERP, e‑commerce, and marketing automation platforms.
• Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy.
• Enhance cross‑functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights.
• Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed