Revenue Operations Lead

HeyGen•Los Angeles, CA

About The Position

HeyGen is building a modern, AI-native revenue motion where product usage and customer behavior inform how and when sales engage. We are looking for a Revenue Operations Lead to take ownership of how revenue moves through HeyGen. This role focuses on building and maintaining the systems that power how we capture demand, qualify interest, and route high-value leads using inbound and product-driven signals. This role sits at the intersection of product, data, and sales. You will be responsible for how revenue signals are defined, operationalized, and surfaced across the business, with a focus on inbound intake, qualification, and routing. We’re looking for someone with a solid strategic sales motion, fluent in modern GTM tooling, comfortable with system design, and willing to challenge existing patterns to build something better. This opportunity here is to define how revenue operations scale inside a high-growth AI company. This is a hands-on, systems-oriented role suited for someone who has built GTM Engineering foundations at a growing SaaS company. Reporting directly to the Head of Sales, you’ll have wide scope and visibility.

Requirements

3+ years in Sales or Revenue analytics
Hands-on experience building scoring, routing, and enrichment systems from the ground up
Strong understanding of CRM object modeling and routing logic — not just form-building
Fluency with modern GTM tooling and automation, including enrichment, outreach, scheduling, and scoring platforms
Experience working with product usage data, ideally sourced from a data warehouses or CDPs
Comfort working directly with SQL, event streams, or data pipelines
Able to bring in best practices and frameworks, not just build what’s asked

Responsibilities

Own how inbound and product-driven revenue signals are captured, classified, and routed
Define what constitutes sales-worthy intent and ensure those signals are acted on quickly and consistently
Partner with product and data teams to operationalize behavioral and usage data for GTM use
Build and maintain workflows for inbound intake, enrichment, scoring, and routing
Ensure sales teams receive decision-ready context, not just lead objects, to engage effectively
Design and maintain durable revenue workflows that scale as the business grows
Collaborate with data and engineering to integrate product behavior into GTM workflows
Rationalize and evolve the GTM tooling and automation stack by deciding what to keep, consolidate, or deprecate
Bring in patterns, playbooks, or tools you've seen work at high-growth SaaS or AI-native orgs
Make systems legible, auditable, and able to scale cleanly