Lead Revenue Operations Analyst

Open Text Corporation • Waterloo, ON

3d • CA$92,300 - CA$138,500 • Remote

About The Position

As a Lead Revenue Operations Analyst at OpenText, you'll play a pivotal role in enabling our global sales organization to operate at its highest potential. You'll partner with sales leadership and cross-functional teams to drive strategic workforce planning, optimize headcount management, and deliver the operational insights that shape key business decisions. This is more than an operations role—it's an opportunity to influence executive decision-making, improve business processes, and help build a scalable, high-performing sales organization through data-driven analysis and continuous innovation.

Requirements

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field, or equivalent professional experience.
• 3+ years of experience in Revenue Operations, Sales Operations, Business Analysis, Financial Analysis, or a similar analytical role.
• Advanced Microsoft Excel skills with experience analyzing large datasets and building meaningful reports and dashboards.
• Strong analytical, problem-solving, and organizational skills with exceptional attention to detail and accuracy.
• Excellent communication and relationship-building skills with the ability to collaborate effectively across global, cross-functional teams.
• Experience driving process improvement initiatives and identifying opportunities to automate manual workflows.

Nice To Haves

• Experience supporting sales compensation programs or workforce planning is preferred.
• Experience with Anaplan or similar planning and forecasting tools is considered an asset.

Responsibilities

• Lead sales headcount reporting, resource planning, and workforce management across global business units, ensuring data accuracy and operational excellence.
• Partner with Sales Leadership, Revenue Operations, HR, Finance, and Variable Compensation teams to support hiring strategies, organizational changes, and resource allocation.
• Develop and enhance reporting, dashboards, and key operational metrics that enable executive leadership to make informed business decisions.
• Drive continuous process improvement initiatives by identifying opportunities to automate reporting, streamline workflows, and improve operational efficiency.
• Monitor sales capacity, resource budgets, and open requisitions while proactively identifying risks and recommending creative solutions.
• Serve as the primary point of contact for resource management inquiries and provide actionable insights on sales organization performance and headcount trends.
• Mentor team members by sharing best practices, cross-training on compensation planning processes, and providing guidance on reporting and operational initiatives.

Benefits

• Thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing.
• Details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior