Revenue Operations Lead

Relevance AI•San Francisco, CA

11d•Hybrid

About The Position

We're hiring a Revenue Operations Lead to own the systems, data, and processes that power our go-to-market engine. This is a high-ownership and hands-on role, sitting at the centre of how Relevance AI operates commercially. You'll partner closely with our founders and leaders across sales, marketing, customer success, and finance - making sure everyone has the systems, data, and insights they need to make good decisions and move fast. What makes this role unique is the context you'll be operating in - a GTM function where AI agents are already doing real work. You'll have the opportunity to shape how that infrastructure grows, alongside a team that is building the future of AI-powered work. We're not asking you to arrive with all the answers, but we do want you to be excited by the opportunity to learn and build.

Requirements

4+ years in RevOps, Sales Operations, or GTM Operations in a high-growth B2B SaaS environment
Hands-on HubSpot expertise - you've administered it at scale, built workflows and automations, and understand CRM architecture deeply
Systems thinking with a long-term view - you design for longevity, think about ROI and success indicators, and care as much about what happens six months after go-live as the build itself
Commercial acumen - you understand the metrics that matter to sales leaders, founders, and investors, and build reporting people trust and act on
Strong communication and influencing skills - you influence without authority, present options and trade-offs clearly, and show good judgement consistently
Collaborative approach - you work well across functions, share context freely, and make the people around you more effective
Structured problem solving - you can receive a complex problem, break it down, present options with clear trade-offs, and see the solution through to completion
Excited by AI-driven operations - we're an agentic-first company and our RevOps function reflects that. Previous experience isn't required; curiosity is
Startup or scale-up experience - you've operated as a solo operator or in a small team, you're comfortable with ambiguity, and you know how to build from first principles

Responsibilities

Own and optimise our GTM tech stack - HubSpot, Outreach, Apollo, quoting tools, and Relevance AI agents - ensuring every system is well-governed, well-integrated, and delivering measurable ROI
Build reliable revenue reporting and dashboards that give our leadership team and investors a clear, accurate picture of business performance
Design and improve lead management, pipeline hygiene, forecasting, and territory processes that scale with the business
Manage and develop our AI agent infrastructure across the GTM function, working alongside our team to automate manual work and drive productivity
Partner with Sales, Marketing, CS, and Finance leaders to scope problems, present clear options, and see solutions through to completion - not just the first implementation, but the ongoing iteration

Benefits

Health Insurance Contribution - Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.
Commuter Benefits - Save on your commute with pre-tax deductions for transit and parking expenses
Unlimited Annual Leave - Flexible time off policy to rest, recharge, and take care of what matters most
ESOP - Employee Stock Ownership Plan so you can grow with the company
AI Productivity Benefit - Get up to $1,200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
Parental Leave - We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
Milestone Merch - Celebrate your work anniversaries with customised Relevance AI swag
Food, Drinks & Community - Enjoy team lunches provided every Tuesday, Thursday and Friday, plus Uber Eats dinners and regular catered office meals throughout the week. Stay energised with free breakfasts, healthy snacks, and a fully stocked fridge of drinks. As the home of the AI workforce, we also host vibrant community events featuring thought leaders, industry partners, and the wider tech community
Quarterly Team Events - Build stronger connections through fun, meaningful team bonding experiences every quarter
Social Clubs - Share your hobbies and interests by joining or starting a club with your teammates. From hiking and chess to board game nights and social committee activities - there's something for everyone!