Revenue Operations Analyst

Spotify•New York, NY

8h•$66,189 - $94,556•Hybrid

About The Position

You’ll join Spotify’s Revenue Operations team, supporting the Order to Cash (O2C) process that underpins how we operate and grow our business globally. This team partners closely with Finance, Sales, and Product to ensure accuracy, efficiency, and a smooth customer experience. Your work will be highly visible, helping improve the systems and processes that keep Spotify running at scale.

Requirements

2+ years of experience in Revenue Operations, Accounts Receivable, Credit & Collections, Compliance, or a related Finance function
Experienced working with ERP systems such as SAP, Oracle, or NetSuite
Comfortable working with large datasets and have strong Excel skills
Ability to manage time, prioritize tasks, and meet deadlines in a fast-moving environment
Clear communication and effective collaboration across teams and stakeholders
Detail-oriented with a focus on accuracy and data integrity
Curious about improving processes and open to using automation or AI tools
Adaptable to change and comfortable navigating evolving priorities

Responsibilities

Review and support sales orders to ensure accuracy, compliance, and alignment with internal standards
Monitor key processes and service levels, helping the team stay on track and meet agreed timelines
Support manual processes and special projects as business needs evolve
Maintain and improve customer master data across systems, including account setup, updates, and data quality checks
Partner with cross-functional teams to improve workflows and address data issues impacting billing or collections
Support credit processes and workflows using internal tools
Handle urgent cases and escalations, partnering with leadership to resolve issues thoughtfully and efficiently
Contribute to reporting, metrics tracking, and insights that support decision-making
Identify opportunities to improve processes through automation or AI-driven solutions