Summer 2027 Revenue Management Analyst Internship

Southwest Airlines • Dallas, TX

1d • $21 - $24 • Onsite

About The Position

The Revenue Management Analyst Intern will work on projects across several Teams that support our Employees, Customers, communities, and business. If hired, Interns may be selected to support one of the following Teams:
Pricing: The Pricing Team is responsible for setting pricing structures to optimize performance and drive consumer demand. Internship focus and projects will include but are not limited to: defining and filing price structures based on competition, customer willingness-to-pay, customer segmentation, price elasticity, seasonality, etc. You will develop and implement revenue strategies and link your decisions to overall business initiatives using data from multiple sources.
Yield Management: The Yield Management team forecasts the demand for passenger bookings and determines the number of seats available for sale at each price point. Internship focus and projects will include but are not limited to: market research and analysis, developing and implementing revenue management strategies, creating queries and tools to support business decisions and processes.
Operations Research: The Operations Research team is responsible for analyzing and managing data inputs into our revenue management forecasting system. Internship focus and projects will include but are not limited to: improving demand forecast and optimization accuracy, creating queries and tools to improve business processes.

Requirements

• Problem solving and analytical background required.
• Basic understanding of root cause and/or trend analysis.
• Ability to make decisions in an ambiguous environment.
• Ability to stay organized, manage multiple and concurrent complex assignments and analyses in a fast-paced environment with little supervision.
• Demonstrates ability to interpret data, draw implications and modify approach.
• Uses data to synthesize action plan and can clearly communicate an interpretation of data to others.
• Routinely goes beyond simple numerical checks in quality control.
• Maintains high quality even in complex situations with tight deadlines.
• Consistently takes big picture into account in decision stream and makes right decision.
• Pursues changes to operational or analytical status quo that serve to increase efficiency and/or generate revenue (e.g., developing automation, creating new reporting, etc.).
• Prioritizes own work and actively makes trade-offs to move items with highest revenue opportunity or greatest sense of urgency to prime importance.
• Identifies project/analysis opportunities and is able to prioritize in context of other work.
• Works well in a culture that is open, direct, respectful, courteous and compassionate.
• Works well independently as well as in a team environment in professional manner.
• Experience with Microsoft Office Suite including Word, Excel, and PowerPoint.
• Able to build and deliver PowerPoint presentations.
• Able to effectively communicate in writing the results of their work.
• High School Diploma, GED or equivalent education required.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must have a valid U.S. Social Security Number to complete the full hiring process.

Nice To Haves

• Involvement in campus organizations, clubs, or extracurricular activities preferred.
• Basic knowledge of airline metrics is a plus.
• Progress towards a 4-year undergraduate degree preferred.
• 1-2 semesters remaining at the time the internship ends is preferred.
• Proficiency in Excel 's data manipulation functions (Pivot tables, VLOOKUP, graphing, etc.) is strongly preferred.
• Experience using forecasting software, forecasting models is preferred.
• Classroom and/or industry experience, programming languages VBA and/or SQL or other database management tools or data packages preferred.
• Experience with Tableau and Alteryx is preferred.
• Prior experience in the airline, hospitality, or transportation industries is preferred.

Responsibilities

• Work on projects across several Teams that support our Employees, Customers, communities, and business.
• Define and file price structures based on competition, customer willingness-to-pay, customer segmentation, price elasticity, seasonality, etc.
• Develop and implement revenue strategies and link decisions to overall business initiatives using data from multiple sources.
• Forecast the demand for passenger bookings and determine the number of seats available for sale at each price point.
• Conduct market research and analysis.
• Create queries and tools to support business decisions and processes.
• Improve demand forecast and optimization accuracy.
• Analyze and manage data inputs into our revenue management forecasting system.

Benefits

• Free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
• Stipends may be offered based on eligibility and program criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree